Questions from September 2017
I'm in the market for a replacement car (secondhand) and the current front runner is a metallic red. I've always understood red paint to be notorious for fading. Recent internet research suggests that...
I was advised that the aircon in my wife's DS3 would need to be flushed to kill the bacteria in the system. Is this a sales ploy? The car had a pollen filter.
I bought a car from very well known car auction. I was sent an invoice, which I settled the invoice in full. A couple hours later, I received a call from the vendor asking for another £1000 for the car...
I contacted my insurers to inquire about getting some vandalism repaired on my Range Rover, but it turned out the excess on my policy (which also has protected NCB) was more than the cost of repairs so...
I've been fined 45 Euros for speeding in France. Do I need to tell my insurer? If so, will my insurance costs rise? Will the fact that I don't have any points, or UK driving convictions, influence the...
I have a 2014 Volvo XC60 Twin Turbo, which has done 40,000 miles. Should I have the oil pipes changed at the next service? I know you're often saying they can get blocked. I do a lot of long journeys,...
I stated on a comparison website that I am a resident in the UK from birth, when in fact I've only lived in the UK since 02010. The insurer asked for some documents shortly after the policy was taken out....
My daughter had a claim while she was on my car insurance two years ago. She has her own insurance now (with that claim registered). LV - who I'm insured with - have registered it as a claim against me,...
The engine management light came on in my 2012 Nissan Qashqai 1.6 diesel, which has done 42,000 miles. RAC diagnosed and exhaust and throttle control actuator fault, and felt that the turbo was about to...
Two weeks ago, I drove on a lane near my home which had just been treated with loose chippings. All the appropriate signage was there to adhere to 10mph, which is what I did. However, I immediately realised...
I was driving a hired van down a narrow road in the countryside, third in a line of four vehicles, at approximately 50mph. Suddenly, the first car in the line braked heavily, causing an accordion effect...
I bought new a BMW Tourer 520d in July 2016, it now has covered 11,000 miles. However, drivetrain fault indication recently appeared and the car fell into limp home mode. On contacting my local BMW dealer,...
My car is only worth £2500, should I still insure it fully comprehensive?
My 19 year old son was coming to a junction off our estate and the car in front of him turned left. My son then pulled up to the junction and the car in front, then on the main road, reversed into him...
On the 30 May 2017, an Audi S2 collided with my parked Alfa Romeo Sportwagon outside my house. It had to be written off. I have time-coded photos of the damaged Audi. It now seems that the other party...
When the Ford Focus Millennium was made, did Ford have a number in front of the gearstick? My Focus has 0127 on the gearstick, does this mean anything?
I was rear ended yesterday in my 2002 Mazda MX-5. It's in excellent condition. As the boot floor has been pushed up, I fear it will be written off. It has the optional hard top. What do you think I should...
I received a speeding fine from Venice police on 1 September 2017 for an offence which occurred on 7 September 2016. Is it reasonable to levy a fine so long after the offence. I was on the road in question...
Our 2014 Ford Focus 1.0 Ecoboost has done 22,000 miles and is in garage awaiting major clutch repairs. Warranty expired six weeks ago. Never had clutch problems in 40 years driving. Is this a fault with...
I received a PCN from Parking Eye for overstaying. I paid for 120 minutes and stayed 147 minutes. We planned to pay for any excess when we left by buying an extra ticket. When we tried to do this (on two...
I've been in France on holiday since 10 July 2017. On 15 August, I received an email from Admiral insurance saying they have been advised of a possible incident on 4 August involving my car, in which a...
I had the Volkswagen emissions fix done in February. Then had to pay shortly afterwards for EGR valve with a reduced goodwill rate of £500 as car kept going into limp mode. Performance has been worse since...
I recently took our 2015 Volkswagen Sharan for its 38,000 mile service at a Volkswagen garage. The car has been carefully driven, but Volkswagen reported that the pads and discs need changing 'immediately'...
Is buying a Japanese import a good idea? I'm considering a Honda FR-V.
An independent workshop wants to charge £500 to supply and fit a towbar to my Peugeot 308. They claim they have little choice given the complexity of modern-day electrics. Is there a cheaper way?
I own an old car, the value of which is approaching write off status if it should be involved in even a minor accident. Problem is, I really love it, and everything is rust free and works as it should....
Is it worth paying £399 for bodywork protection for a new car from Supaguard?
We have a J registration Metro in our garage at home. It has about 20,000 miles on the clock, but hasn't been moved for eight years. Would an enthusiasts club would be interested in it?
My elderly dad isn't driving at the moment due to illness, so loaned his car to a family in another town. Now he has a police letter saying he did 35mph in a 30mph zone and to name the driver. He has no...
What do you think is the best way of selling a one year old car, other than trading it in?
I collected my new Ford Mondeo from the dealer at the beginning of July. I glanced over the vehicle before collection and it appeared to be okay. The following day, I noted that the rear bumper was actually...
Honda are offering me their cars at cost price. How much less is that than list price?
We've just bought a brand new car for £45,000. There is a crease in the boot lid and damage, which someone has tried to conceal with spray paint. We reported this within 24 hours and sent photos. We want...
I would like a new car. It needs to be cheap, small, reliable and economical as I drive less than 4000 miles a year. Which cars would fit my requirements?
I bought a vehicle and paid in full for it, only to find on the trip home there was a gearbox problem. I then found out that only the seller singed the logbook. I have the vehicle and one half of the logbook...
I'm taking my 2013 Audi A6 S-line Estate to France next week. Will I need headlight beam deflectors or do Audi lights dip downwards?
Just received my second letter from Skoda requesting me to get the fix done for my Skoda Superb Estate. It's done just under 30,000 miles in three years. Given all the reported issues with the fix, I...
I'm looking to get my brand new Hyundai i10 insured. But, because I used Diamondbrite, the insurers are saying they won't insure my car because the premium will go up (they say it has been modified, non-standard...
My grandson, 18 in November, is having driving lessons. Where can I insure him on a car owned by me as a named driver? I assume this is the cheapest method.
Someone has reversed into my daughter's car while she was stationary in car park. It caused £300 of damage to her car. We have notified her insurer, who are processing it as a no-fault claim. However,...
 

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