I just bought a faulty new car - am I entitled to a refund if I didn't sign the logbook? | Ask Honest John

I just bought a faulty new car - am I entitled to a refund if I didn't sign the logbook?

I bought a vehicle and paid in full for it, only to find on the trip home there was a gearbox problem. I then found out that only the seller singed the logbook. I have the vehicle and one half of the logbook in my possession. What are my rights regarding a full refund? I refuse to sign the logbook off now.

Asked on 3 September 2017 by John wilson

Answered by Honest John

If you bought it from a garage or a dealer you are protected by law: www.honestjohn.co.uk/faq/consumer-rights/ If you bought the car privately, then all you can do is attempt to sue the vendor for Breach of Contract.

Tags: legal and consumer advice consumer rights buying and selling buying second hand car legal issues refund right to reject breached contract

Dear Honest John,

Please help me choose my next car. I would like it to have:

Similar questions

A dealer bought an old vehicle from me - do I have to refund him after he found rust?

I had an 18 year old campervan up for sale. A dealer inspected it and reduced his offer by £500 because of some bodywork rust, this was agreed. He bought it, then contacted me to say there was more rust...

A Ford Fiesta we bought three months ago now needs a new engine - are we due a refund?

My daughter bought a Ford Fiesta three months ago from Peter Vardy. The warranty for the car is with Ford. A month ago, it broke down and my daughter had it taken to a Ford garage. They say it needs a...

Should we change our car's timing belt because of an oil leak?

My wife's 2002 Ford Focus 1.6 was bought second hand just over 2 weeks ago. We noticed a small amount of oil leaking from the engine, and took it to a repair shop. They looked and said they couldn't find...