Can I reject my Nissan Qashqai over loss of power?

I currently lease a Nissan Qashqai 1.2DIG-T. I've had it for about 18 months of the three year term and it has started to lose power and display a error message. This is the third time now within a three...

Nissan X-trail vs Discovery Sport - Which is easier to get in and out?

How easy is it to get in and out of the Nissan X-Trail or the Land Rover Discovery Sport? These are my two favorite choices but I need easy access for the Mother in-law who struggles getting in and out...

Toyota Yaris Hybrid - Keep or trade-in?

Our Toyota Yaris Hybrid is coming up for three years old and we have to make a decision to keep or trade-it in for something else. In the summer it returns 62mpg (about 5mpg less in winter). The car is...

Trader refusing to supply documents

I bought used car from a trader. When I collected the car the seller said he couldn't provide a receipt due to computer problems and would send it later. He is now refusing to provide any documents. Can...

Need a seven-seater with good towing ability

I am looking to buy a seven-seat people carrier for four adults and two young babies. It would also need to be able to tow a caravan that will be big enough to accommodate the same amount of people. What...

Citroen C3 Pluriel - which is the best engine?

I am looking to buy a late Pluriel. Could you tell me which is the best engine and is the diesel a modern one with a DPF or is at an older style?

Nissan Juke gearbox failure

I have a Nissan Juke 1.6 automatic. The vehicle has covered 31k mileage, but is five months outside the original three year warranty. Nissan have quoted me over £7000 for the replacement of the gearbox. I...

Incorrect mileage on MoT certificate

How I can get the VOSA to amend an MOT certificate? My current one has the wrong mileage (they put the job number instead) and despite having the invoice which clearly shows this VOSA will not amend the...

Brake caliper rust on BMW 5 Series

In September 2016 I bought a brand new BMW 530D M sport. It was a big purchase for me. After around 6-7 months I noticed surface rust on the brake calipers (braking performance is fine). I mentioned this...

Can I part-exchange a car on finance?

I currently have a Hyundai i10 on finance. The car has a year left before I can either return it, pay it off or part exchange. What I would like to know is do I have to part exchange for the same make...

Is the dealer liable for my broken gearbox?

I bought an Audi A7 eight months ago from a BMW dealership. Last week the car developed gearbox problems I took the car to an Audi centre and was told that it has the wrong oil in the gearbox. The problem...

Can I fit non-run flats to my BMW?

I own a BMW 1 Series and would like to change the tyres from run flats to non-run flats. Is there any problems changing my front tyres from 215/40/18 to non run flat 205/40/18? Can I also choose a tyre...

Why is my Mazda 3 jumpy at slow speeds?

I own a Mazda 3 (2008 model) with 120,000 miles on the clock. Over the past few months it has become rather jumpy at low speeds. I remember on my previous car, a Nissan, a stretched timing chain caused...

Air bag warning light has come on - What does it mean?

I own a 2013 Peugeot 3008 1.6 diesel, which suffers from an intermittent warning with the front passenger air bag. The car had this fault three weeks after purchase, but was fixed under warranty. Any idea...

Peugeot 308 keeps jumping out of gear - help!

I purchased a Peugot 308 1.6 HDi in October 2015 from a dealer. I purchased it with 24,000 miles on the clock and 12 months warranty. I have covered just over 10,000 miles since purchase and it has developed...

EA189 2.0 software fix - Does it impact performance?

Has anyone had the emissions scandal EA189 2.0 software fix installed yet? Do you have any reports of the impact of this fix on performance/economy/longevity?

Reverse lights have stopped working - what can I do?

I have no reverse lights on my 2008 Citroen Xsara Picasso. I have checked the bulbs and the fuse. They are both fine. What else could it be?

Nissan Juke key fault - Can I reject the car?

I have a private leasing agreement for a Nissan Juke on a three year deal. I took delivery of the vehicle three months ago and within days the yellow warning light appeared on the dash stating “key”....

Should I spend extra for a Mercedes-Benz service plan?

I am buying a brand new Mercedes-Benz E-Class from a main dealership. Would you recommend taking a monthly service plan?

Accelerator sticking on Jaguar XF

I own a 2014 Jaguar XF 2.0 diesel. On the motorway the car gets stuck on high revs and has to be put in neutral before moving to the hard shoulder. The car is due to have a 20,000 mile service. The same...

Drain and refill plugs for Espace auto gearbox

Do you know where the drain and refill plugs are for the 2005 Renault Espace automatic gearbox?

Need a small hatchback with high ground clearance

I am looking for a small hatchback with high ground clearance and room for the dog in the boot. Long-term reliability is very important and it must be economical to run and cheap to repair.

MX5 vs GT86 - Which is best?

I am thinking of buying a sports car. What is your view on the Mazda MX-5 (2.0-litre not the 1.5) and Toyota GT86. Cost wise there is not much difference between the two. Is the GT86 a real four-seater...

New motorbike has broken down - Is the dealer liable?

I bought a motorbike three weeks ago. Since then I've discovered that the rear shock has lost damping and the clutch will not go into neutral when the engine is warm. I have adjusted the clutch to the...

How much is the first year VED?

I have paid a deposit on a pre-reg Kia Rio. The dealer has stated that I must pay £30 road tax, yet sources say that for the first year tax is Zero. The car is a 16 plate (registered in march 2016) and...

Audi TT quattro rear differential damage

I own a Audi TT quattro. The car is six years old and have 48,000 miles on the clock. Recently I had the car serviced at a VW and Audi specialist workshop. Two days and approx 50 miles after the service...

Suzuki Vitara - Does it have a chain cam?

I am hoping to buy a new Suzuki Vitara 1.6 petrol automatic. Has it got chain cam?

Ford Focus Estate won't start

I own a 2006 Ford Focus Estate (1.6 petrol) that refuses to start. When I switch on the ignition the dash warning lights are displayed. I had a new fuse box fitted because of corrosion but this hasn't...

Mazda MX-5 air con problems

I have a 2007 Mazda MX-5 that has done 30,000 miles. I took it to a dealer because of a "rattling" under the bonnet. They are charging me almost £1000 to replace the air con compressor and auxiliary belt....

Bought an Aston Martin at auction that is not as described

I recently bought an Aston Martin at auction on an absent bid as I was away. The car was sold to me as a running and driving prototype. I plan to show and demonstrate it at concours. The car is immobile....

Manufacturer warranty - Will an independent service void?

Could you please be so kind to re-confirm/clarify the position of servicing a new vehicle outside the dealer/franchised network? I know the the Block Exemption rule exists allowing people to service their...

Volkswagen Touareg sunroof judder

I own a 2014 Volkswagen Touareg, which suffers from a juddering sunroof. The problem occurs whenever the sunroof tilts up or down. My local dealer has told me that it requires a sunroof every two years....

What is GAP insurance?

I am buying a Ford Fiesta on PCP and have been offered GAP insurance by the dealer. The GAP insurance offered includes a clause -" covers for negative equity" which I cannot find in other quotes. Is this...

Need a large and capable SUV

We currently have 2 cars: 2008 Volvo XC90 D5 AWD and 2012 Audi A3 Sportback 1.4 TFSI. A change in job/location means two cars are no longer needed. So we need one car that combines both - something big...

Buying a used family estate - Which model is best?

My current vehicle is reaching the end of its life and I'm considering purchasing a used estate. Safety is the highest priority, followed by reliability/running costs. Last year I covered 21,000 nukes,...

How to clear clouded headlights on a BMW Z4?

I have had responses from two garages how to clear clouded headlamps on a BMW Z4. The first offered to clean and polish the headlamps for £40 using wet and dry buffing and finish with some sort of spray...

Replacing Honda Civic VTI

I want to replace my Honda Civic with a newer car offering similar performance and reliability. I've owned my current car for 16 years with no problems whatsoever ,it's covered 140,000 miles. I have a...

Need a car that will fit a narrow parking space

I have a parking area measuring 2260mm wide. I want to buy a car that allows a minimum for exiting car and a small allowance on the other side, the car would have to be 1642 wide at most. Can you recommend...

Buying an old CR-V. What to look for?

I am considering buying an old CR-V for short journeys. There are two offerings locally, a 52 Plate SE Sport Vtec with 73k miles and another on a 55 plate with 134k miles. Both have full histories with...

Engine damage from oil loss and overfill

What would be the difference in damage from an oil loss causing the engine to stop and oil over fill? Initial inspection from taking the sump off is a bent con rod. The head has not been removed as yet.

Buying a Skoda Superb - Manual or DSG gearbox?

I am thinking of buying a new/nearly new Skoda Superb petrol estate due to imminent retirement and a drop in annual mileage to 6000 a year. The reviews seem very positive and I am looking for a car with...

Replacement for Toyota Yaris automatic

I bought a Toyota Yaris Automatic (1999 model) 10 years ago. Since then the car has covered 120,000 miles, with no problems. I would like to change the car soon. Is the more recent Yaris as good for reliability...

Nissan Qashqai - 1.5 or 1.6 diesel?

Nissan Qashqai 1.5 or 1.6 diesel - which do you recommend.

Are there any known problems with the Skoda Rapid 1.2 petrol?

I'm looking at possibly buying a one year old Skoda Rapid with a 1.2 petrol engine. Do you know of any problems with this engine?

Mazda 5 ABS pump failure

I own a 2008 Mazda 5. Last week a warning light came on. I took it for a service and have been advised that the ABS pump needs replacing. The part has been quoted at £1449 +VAT and labour. This is very...

BMW X5 autto suffering from gear slippage

A year ago I purchased an approved 2012 BMW X5 (E70) from an approved dealer. The car was sold with a two year warranty. Last week, when accelerating, the automatic gearbox felt like the gearbox was slipping....

Is E10 fuel on the way?

I have read that there will be pressure on fuel companies to make E10 (10% ethanol) fuel generally available. I can appreciate that with respect to production, the inclusion of ethanol does reduce the...

Dealer has damaged my new car What are my rights?

I have just bought a new Alfa Romeo Giulietta QV Line (March 12th). To date we haven’t driven the car. When we collected the car we noticed a dent in the front wing. The garage assured us that this could...

Are Vauxhall Agilas prone to ABS faults?

I'm thinking of buying a Vauxhall Agila 1.2 petrol (2011 model with 12,876 miles) for £4995 But I'm worried after reading about the ABS/ESP brake pressure sensor failure, how common is this? And does it...

Ford Focus water leak

My 2011 Ford Focus has developed a water leak in the boot. Any idea how I can fix this fault?