I purchased a car with some minor faults - what are my rights?

I purchased a Citroen C4 Picasso on 10 August, it's three years old and had 21,000 on the clock. On arrival to my viewing and during the test drive I noticed a few things - one alloy was particularly badly scuffed (told they will cover repair cost), Airbag Pretensioner fault (took two attempts but the garage has now repaired this), Parking Sensor fault (garage attempted repair twice to no avail and have now agreed to send the car to Citroen for repair). If I was to reject the car, would I receive my money back, considering they've had two failed attempts to fix the car? I've been told that they will wait to hear what Citroen say is wrong before deciding to proceed with repair. Surely as the fault was there when I bought it and I was told it would be rectified, this should be done at any cost? Also, when I told the garage that it was booked in with Citroen, they told me that any repairs will have to be ran past the warranty company (who I purchased a warranty from) so that the garage can receive the funding before paying. Are they allowed to use my warranty to cover repairs on the car that were present when I bought it? When I confronted them on this they were quite awkward about it.

Asked on 19 September 2017 by tucka20

Answered by Honest John
Under the Consumer Rights Act 2015 you had the theoretical right to reject the car for any serious defect within 30 days. If 30 days have passed then the supplying dealer is responsible for any fault that could have been present or developing on day of purchase for six months from day of purchase. He gets one attempt to fix any single fault or you can reject the car for its current market value. Your rights are against the supplying dealer, not Citroen and not the warranty underwriter. The warranty underwriter is not liable for any faults that could have been developing before the warranty was taken out. See: www.honestjohn.co.uk/news/legal-motoring-advice/20.../

If the car was under £10,000 then it might be worth your while to attempt to reject it using Small Claims. If it was more than £10,000, this could cost you more in legal fees than the car cost you.
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