Road tax confusion when selling a car

I sold a car to a friend of mine at the end of August. The road tax was being paid monthly by direct debit. Money was collected on the 1st October even though I had received a note from the DVLA saying the car was no longer registered to me. I called them and they said that it takes up to 6 weeks to process but I would be refunded.
On the 1st November they collected the money again, so I called again and they admitted the direct debit had not been cancelled but I would get a refund in the form of a cheque. About 3 weeks into November I received a letter stating that my bank had refused the direct debit which is untrue, I ignored the letter. I then received a cheque on the 23rd November for 2 months tax.
Recently I have received a letter stating that although I disposed of the vehicle on the 31st August I have to pay for the month of September because they did not get the documents until the 8th September. My friend paid the tax from the start of September aswell.

Asked on 10 December 2015 by soarer25

Answered by Honest John
Yes. This is how trying to outfox the system outfoxes you. To transfer the vehicle on 31st August you needed to do it online, but then the new owner would have needed to re-tax it for the whole of August to himself be legal for that day. Everyone is now supposed to accept that when they sell a car they and the new keeper effectively lose a month's tax. It's a confusing, chaotic system that replaced a reasonable and sensible one.
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