The clutch is slipping on a used car we bought four months ago - should the warranty cover this? | Ask Honest John

The clutch is slipping on a used car we bought four months ago - should the warranty cover this?

I purchased a second hand 2014 A5 Sportback in October 2017. We received a six month warranty with the car and now the clutch is slipping. The warranty company are stating that the clutch has to be completely broken to be repaired and that as slipping isn’t ‘broken’ then this isn’t covered. Is this true?

Asked on 21 February 2018 by Ruby Sommer

Answered by Honest John

Forget the warranty insurer. The dealer who sold you the car is liable for any major fault that could have been present or developing on date of sale for six months from the date of sale. He has to fix it. See: www.honestjohn.co.uk/faq/consumer-rights/

Tags: consumer rights used car warranty dealers used cars

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