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  Timing chain failure on my MINI - where do I stand? 3 Nov 2016 (Ask HJ)
  My 2013 MINI has covered 73,000 miles and the timing chain/tensioner has failed. The MINI garage does not recognise a problem but said they will carry...
• 
  Ford Kuga power loss 20 Oct 2016 (Ask HJ)
  I bought a used (2009 model) Ford Kuga diesel about six months ago. Since then, I've had to take it back to the dealer several times as the power intermittently...
• Nissan Pathfinder - Bought Car, Gearbox failed within 8 days... 19 Nov 2014 (Forum)
  On talking to the warranty company, I have been informed that the maximum single claim is £2000, leaving me some £1000 out of pocket. Given I had the car for less than a week when the problems manifested themselves, and the assurance from the garage who conducted the diagnostic check that this is a problem that the vehicle has had for some time, do I have any legal route for getting the dealer to accept part or all of the remaining bill above what is covered by the warranty?
• FIAT 500 - Fait 500 clutch problem 5 Aug 2013 (Forum)
  The AA returned it to the seller's servcing department and the clutch assembly was changed out under warranty. Got the car back and drove it myself for most of the time until 3 weeks later having covered only 43 miles, the clutch failed again, AA took it back to the seller again who advised that the warranty insurer wouldn't pay for a second clutch but we'd no choice but pay for it to be replaced.
• Citroen C4 Picasso 7-st (2007 - ) - 07 1.8 Problems with Water Pump & Manual Gearbox 13 Aug 2009 (Forum)
  I noticed that there was coolant loss, after three trips to the dealers (two different dealers) a leaking water pump was diagnosed (that's been replaced today).... pretty poor in my opinion for a car of this age and miles. What is more worrying is an intermittent judder that happens when pulling away at about 1500 revs.... for example if you are pulling out of a side street and want to get out quickly the whole car judders violently almost like a really bad wheel spin (obviously without the wheel spin).... this seems to happen more when the car is hot.
• Complicated Insurance Question 26 Aug 2004 (Forum)
  I honestly don't have a clue who will actually be the main driver of the car, which is remaining here. It certainly wont cover too many miles. It's really not worth letting her take it to London, given the excellent public transport on her doorstep - not to mention safety etc.
• Insurance sending me ga ga 22 Aug 2003 (Forum)
  Insurance for him for about a week to drive from the UK to Greece. When he gets to Greece he will put it on his Greek car insurance. However it has proved impossible to get anyone to give such cover. I've had various options as follows:- 1). Register the car to my company with him and me as drivers with the only company that I can find that will give a years insurance which includes a years green card.
• Nippon pong remover 12 Feb 2002 (Forum)
  It (and I quote) ?powerfully deodorises with microscopic particle tobacco smell filling the car, nuisance smell of airconditioner and smell of air-freshener stained in seats. Mildew and bacteria found in seats and mats and pipes are rooted up completely?. It costs the equivalent of under six pounds and is a tin containing a chemical sachet and a perforated cover, just like a regular car freshener.
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  Our diesel Ford Focus suffered a big DPF fault with other damage - is the trader who sold us the car liable? 2 Feb 2013 (Ask HJ)
  I am writing you regarding my Ford Focus 1.6TDCI. I purchased it in April 2012 with 38,000 miles on the clock. In October the engine malfunction light...
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  My warranty company won't replace my Citroen C3's catalytic converter - what should I do? 26 Jun 2010 (Ask HJ)
  I am the owner of a 2005 Citroen C3. I bought it on 31 January this year from a local garage. At the time of sale I also purchased a 12-month three star...
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  Why is my Ford Mondeo juddering? 22 Sep 2021 (Ask HJ)
  My 2013 Ford Mondeo 2.0 diesel Powershift experiences gearbox judder when cold. I have owned the car for six months and it has covered 68,000 miles. I...
• Which car next??? 22 Sep 2017 (Forum)
  Basically I currently own a 2014 kia picanto 1.0, which I'm wanting to trade in for a medium sized car. Now I like the kia ceed, Honda civic and mazda 3 but I'm not sure about petrol or diesel and what kind of REAL mpg I'll achieve or even if the dpf or egr will give problems! Now I know petrol VS diesel has been covered a lot but never to everyone's circumstances...
• Peugeot 407 SW - 1.6HDi No Power, Black Smoke 18 Aug 2015 (Forum)
   I also suspected the Turbo was at fault, so as money is tight at the moment I replaced the turbo cartridge/CHRA, while I had the car in bits I removed the DPF and gave it a good clean with a pressure washer and Mr Muscle oven cleaner.  After putting the car back together it still has no power, still won't rev over 2000 (occasionally revs to 3000-3300 when warm) and lots of black smoke.
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  Smart Fortwo needs new engine 24 Jun 2013 (Ask HJ)
  I have a 2010 Smart Fortwo. The car has covered 30,000 miles and has a full Smart history. In March the auxiliary belt went, which in turn damaged the...
• 2.0 VVT-i T25 - White Smoke Avensis 17 Apr 2013 (Forum)
  Hi I have a Toyota Avensis 2.0 vvt-i 2003. It is a T25 model and has covered 78,000 miles. I have owned the car for 2 months now and have noticed there is usually white smoke from the exhaust. It sometimes gets a little better as the car has been driven for about 30 minutes.
• Citroen C8 - engine rebuild & now another big bill 5 Jan 2011 (Forum)
  to cut along story short, my timing belt snapped 2 days before it was booked in to get changed :0/ had it towed to a garage (this was last april). they had it 15 weeks trying to rebuild the engine. finally get it back. 1st time i take it on a long trip (70 miles) 1 side of the engine drops because a bolt snaps. the aa tow it back to the same garage. i ask them to check the timing as the cover is dislodged. use it for another 1500 miles/5 months & now it has bent valves & they want another £1000 to fix it. it's out of it's 3 month warrenty given for the rebuild & the original bill was £1300. i can't for the life of me find my receipt & i'm sure if the garage ask me to produce it & i can't, they'll deny all knowledge of my car being in their garage. the garage owner is telling me that the problem has been caused due to the bad weather & that it was frozen but surely it shouldn't have left the garage originally without enough anti freeze in it. the car isn't my everyday car as i have a large family. we only use it for long journeys & i check the oil / water before each trip. i haven't had to top the water up so cannot have diluted the anti freeze that he should have put in after the enitial rebuild. it is currently at another garage as when i called the aa out the said starter motor problem. it goes to the auto electrics, new starter motor, still doesn't start but now 'turns over'. they send it to the garage where it is now & i owe them £150 for them to tell me bent valves. gutted!!
• Citroen C8 - another big bill after engine rebulid 5 Jan 2011 (Forum)
  to cut along story short, my timing belt snapped 2 days before it was booked in to get changed :0/ had it towed to a garage (this was last april). they had it 15 weeks trying to rebuild the engine. finally get it back. 1st time i take it on a long trip (70 miles) 1 side of the engine drops because a bolt snaps. the aa tow it back to the same garage. i ask them to check the timing as the cover is dislodged. use it for another 1500 miles/5 months & now it has bent valves & they want another £1000 to fix it. it's out of it's 3 month warrenty given for the rebuild & the original bill was £1300. i can't for the life of me find my receipt & i'm sure if the garage ask me to produce it & i can't, they'll deny all knowledge of my car being in their garage. the garage owner is telling me that the problem has been caused due to the bad weather & that it was frozen but surely it shouldn't have left the garage originally without enough anti freeze in it. the car isn't my everyday car as i have a large family. we only use it for long journeys & i check the oil / water before each trip. i haven't had to top the water up so cannot have diluted the anti freeze that he should have put in after the enitial rebuild. it is currently at another garage as when i called the aa out the said starter motor problem. it goes to the auto electrics, new starter motor, still doesn't start but now 'turns over'. they send it to the garage where it is now & i owe them £150 for them to tell me bent valves. gutted!!
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  How much is my friend's N-reg Volkswagen Polo worth? 8 Aug 2010 (Ask HJ)
  I have a friend of the family who is on the closer side of 50. Last year he decided to start taking driving lessons, but due to various reasons he could...
• Renault Scenic (2003 - 2009) - 04 'Check Parking Brake' warning after pad change 9 Dec 2008 (Forum)
  The handbrake cable was now pulled all the way in (it wasn't attached to the caliper at the time) and so when I came back to the car I couldn't pull the cable out. I re-started the car, disengaged the handbrake (by reaching the bite point and giving it a little rev) and then tried to extract the cable. I could only get around an inch out... no where near enough.
• Golf Mk3 1.8 Misfire under load 20 Mar 2005 (Forum)
  Something I now remember is that when we broke down after driving through the puddle, it was very dark outside and while cranking the engine I could see an orange spark inside the ignition coil (behind its black plastic cover). Is this normal or a sign of a duff coil? Thanks for any help! Mike