Hi all. My ford edge is almost 4 years old now. Was bought brand new from the dealership in 2017. The tail light started to have some degree of condensation and in 2019 it was reported to the dealer. (proof in email). They said that its quite natural due to weather, temperature, pressure etc. Ford edge tail lights are sealed units and I'm sure lot of edge owners reported this issue. Now the tail light is unacceptable level where one can water streak marks and water collection at the bottom of light. The dealership has agreed it does indeed needed a replacement but since the vehicle is out of warranty, they will charge me almost £900. I have involved the ford customer relations and they have in fact said the same thing to them. Ford customer relations have said that there is not a lot they can do about it.

Dear Members my question is even though it was reported within warranty, they didn't took action. What is the next best course of action in terms of weather I should go to motor ombudsman or small claims court?... Read more

Hey! Just looking for some advice.
In 2018 I part ex’d my car for a new vehicle. I gave the guy the log book to my old car and then he gave me the green slip with new details. He said I shouldn’t need to do anything else.
I was driving the vehicle home so I taxed it there and then using the green slip. I never received the v5 log book in the post and didn’t think anything of it. I have only now realised the importance of me not having my v5 log book, and ensuring that I am actually the registered keeper of this vehicle. Stupid of me I know but truly I had no idea about this.
So I have a couple of questions:

- Will the vehicle be taxed in my name? I have used my bank details, my email address etc. I’m just failing to remember if you have to give your name and details in when you set up the direct debit? I have been paying for the tax for 3 years and MOT. (Since Oct 2018)
- if I send the V62 am I going to get in huge trouble for leaving it so late? You have to specify when you bought the vehicle on the form so they’re going to raise their eyebrows when they see it was so long ago. How much is the fine?
- I can see online my old vehicle has been declared SORN and has been taxed/ mot for the past 3 years since I sold it - should I assume that the guy in the garage sorted the new keeper details from his end?... Read more

Has anyone any views or driven the Hyundai i10 1.0 T-GDi N Line (1 litre turbo)
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In order to keep the Backroom as civilised as possible, there are two volunteer Moderators. They are:

Leaseman... Read more

I know this subject has been discussed on here before (I do now anyway) and seem to have fallen into the same trap as many others, namely thinking "Call Mazda First" was a manufacturer run service as opposed to what it really is, an accident management service.

Until someone piled into the side of my four month old Mazda CX-30, I had not had an accident in over 35 years so am pretty new to all of this. I rang the number Mazda gives out believing this was all Mazda managed. However, I now know that my case is being handled by an accident management company. I now feel I should have gone through my insurer but it is now too late as they are dropping off a hire car and picking mine up tomorrow. Hopefully everything will go well and my worries will be unfounded.... Read more