September 2015

Andreas dad

Could anyone help PLease.

Daughter's Car Battery replaced Radio has locked CODE REQUIRED........ Read more

Galaxy

For radios whose Serial Number begins with an "M", followed by a six digit number, you can use the following link to work out what your Keycode should be:

www.pumapeople.com/decode.php

BenRinnes

Hi there,

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Cyd

You need to find another solution, other than driving your 5 on this track daily. You will knacker the suspension and/or steering in short order imo. Cracking around steering and suspension mounts is a serious concern too. Cars just aren't built to take this kind of pounding regularly.

Can you do anything to smooth the track out?...

Tooks

My stereo is locked after a battery change. The serial number is M020751. Please can you help? Read more

Galaxy

For radios whose Serial Number begins with an "M", followed by a six digit number, you can use the following link to work out what your Keycode should be:

www.pumapeople.com/decode.php

hamburgalarr

www.ebay.co.uk/itm/221889643552?_trksid=p2060353

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hamburgalarr

sorry dude I absolutely hate the styling of the new civic

edlithgow

Encouraged by the rave reviews for "Coke Can for Brake Disks", here's a sequel.

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edlithgow

You got 'rave reviews' for the other post ?

Funny that. I seem to recall most people thinking the only 'rave' thing about it was the 'rave'-ing lunacy involved !...

Pinkwitch

The manual speed control is not wiring on my Micra, also the dipped beam dashboard indicator is not working - is there a problem that would connect these two ! Read more

HannahBB

I cannot underestimate how shocked we were at how Dealer X refused to refund us our money when we rejected a faulty car.... Read more

thunderbird

A few observations:

I cannot underestimate how shocked we were at how Dealer X refused to refund us our money when we rejected a faulty car....

John Boy

Photographs commissioned by NCP:

www.bbc.co.uk/news/in-pictures-34312845 Read more

Engineer Andy

I've never understood how they can get away with being effectively in many areas the 'only game in town'.

They may charge what they can 'get away with', so why bother with a blatant PR stunt that won't help them? Again, if they are trying to get the driving public on their side, isn't this a rather poor way of doing so?

jeremy knight

My car was arranged to be collected by vw for the emissions fix.
i had to sign to say i accepted the "recall".I asked did this nullify my claim for damages against vw .The vw rep said lots of people have asked that and the answer is probably.So i did not sign and the fix was not done.
so what is the legal position please?

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Frazer Radford

As an Ex VW service manager i would like to offer a few comments from a different point of view.
in the first place the software was tested in germany by the KBA, but only on ONE car, with delivery miles, and they found that it was working "OK". the UK type aproval agency VCA did NOT test the software on an actual car they just compared the software with a standard mapping and agreed it should be OK.

in reality, whilst working in the dealership, at first we were allowed to revert customers cars back to the original software. VW are required by law to keep this information. there were a few complaints within the first month of starting the rollout. but as time went on the complaints grew, and VW head office withdrew the option to have the old software back. and announced that we had to deny any problems were attributed to the new software.

the new software cuts fueling at low speed which is where most of the roadside NOX metering is done, this is what causes the Clattering noise. also a noticable loss of power again caused by the reduced fueling.. some owners have reported a slight increase in MPG at town speeds (30mph). however a reduction in mpg at motorway speeds, cutting the fueling is also causing incomplete combustion, which is now causing DPF clogging. because of this the dpf will regenerate a lot more often, and at town driving speeds the engine will not get up to the required temperature to trigger a regeneration. so eventually this will result in a dpf failure and need to visit the dealers to have it forcibly cleaned., another problem that his is causing is EGR valve failure. both of these problems are a direct result of the emissions recall software, but the dealers will deny it has anything to do with the new software. and the owner ends up with the bill for replacement. there is a government pettition regarding this. it is advisable to get your name on it and hope there are enough signatures to prompt it getting discussed in parliamnent

i will add more info shortly Read more

Frazer Radford

Jeff.

sorry for the late reply this problem is so big and i get so many emails and forum messages. there seems to have been a small development at VW regarding the emissions recall for ALL diesels. i have heard on the VW grapevine that certain dealer groups have suspended the implimentation of the new software. not sure who has sanctioned this yet but i will be finding out one way or another. but the way i see it is they have admitted there is a huge problem and dont want more egg on their faces. this could help with a case to get your old software back again i just needs someone independant to start action against VW. i cannot do this because of where i used to work and what i have already said on the various motoring forums. but i can offer any information that is requested. to anyone willing to start a case....