***PLEASE READ**** If you are considering buying a vehicle from this garage. • Jeep sold with known faulty Turbo. • Sold with 12 month MOT but was actually 5 months. • Garage sold cherished plate without permission. • No warranty activated due to tincorrect completing of DVLA forms. • Courtesy car provided was poor quality. • Told car was repaired, yet an independent garage said the engine cover had not been removed. • Hours spent trying to contact Garage only to be fobbed off. • High Court Enforcement Officers recovered full costs through Court. We purchased a Jeep from VIP Car Sales, impressed by the website and initial contact with the company and we fell in love with the car. Richard seemed genuine enough. The engine light was on as we drove away, he plugged it into a computer and he assured us it was just the valves. We took it back to be fixed but the next day the light came back on. We got a second opinion from a local garage who said our turbo was on its last legs in OverBoost mode. Annoyed that we had been sold a car with a known fault by a seemingly reputable garage, we contacted Richard again, he said it would be a couple of weeks till he would be able to look at the car, but I explained we couldn't risk driving it around as it was literally on the verge of blowing. He said to call the AA if we broke down. Without a choice, we drove the Jeep 70 miles back to Richard (we live in North Yorkshire). We were given a Y reg Ford focus with ripped seats, no radio, no blower (in the height of summer) broken windows and only 1 door that would open with a key. We have 2 toddlers and I was 7 months pregnant. A month later after chasing him weekly, Richard said he had reconditioned the turbo "out of his own pocket", but sure enough the next day the light came on again. After a second opinion again, the garage informed us that the engine cover had not been removed and the turbo was in the exact same OverBoost condition. I threatened to take it back and recover my money under the Sales of Goods Act which Richard refused to do and said it doesn't apply to motor vehicles. I wanted him to pay for the new turbo fitting, he refused but after numerous calls he said he wouldn't pay for the labour and would only pay for a second hand Turbo. The total bill was £1100. They incorrectly completed the forms for the DVLA and sat on them for 4 months! In which time he sold my car with my personalised plate on, which I have now lost! When the forms eventually came through we found out that our MOT ran out in July 2014, not in March 2015 as advertised when we purchased the vehicle. Fuming, my husband called Richard who's response was "you sort it, that car has already cost me enough money!" The MOT bill was £680 so we decided to contact the small claims court. Last week we received £1,226 in compensation from the small claims court (not without a visit from the bailiffs) and Richard received a CCJ. We no longer have the Jeep after the Cam Shaft failed just 2 months after the turbo! We decided we wouldn't spend another penny on it and opted for a shiney new Kia Sportage :) Read more

Hi,

I have a 61 plate Nissan qashqai. It had small realignment work done on its exhaust to prevent it from touching the tow bar fitted on it. After just few miles of it being driven, the car had a yellow engine managment light on. On diagnostic the fault code found was PA200 and Air/Fuel Ratio Sensor faulty. Part was odered for me and I was told to drive it off and bring it back when the part arrives. On my way back after 10 miles the car broke down for the same reason and I had to call the recovery. The recovery team had to tow the car to the garage. They asked me to keep the engine running and move it to neutral gear. During the journey to garage which took 45 mins or so, I could feel some jerks as fuel was still going inside the engine (engine being running). I wanted to ask as their was incorrect fuel mixture going into the vehicle during this time and when i earlier drove it, can it cause unburnt fuel to be left inside and would it have caused further damage like carbon deposits, damage to catalytic converter (near exhaust) etc which might not be visible now but can affect engine performance and failures at a later date.... Read more

Hello everyone

I am newbie here as just bought my used

Peugeot 3008 1.6 HDi 112 Exclusive manual diesel 5door car from available Cars.

Is it possible to give me a download link or send pdf file for online handbook pdf please for detailed instructions.

I tried searching but could not find it.

Many thanks

Raj Read more

Need to replace my old 1.2 Polo soon as it is ill. Research has led me to Skoda Fabia. Any good?

I read from 07 onwards are pretty reliable... and similar to the Volkswagen Polo in terms of what I like about it i.e. group 4 insurance, 47mpg, reasonable tax, solid build for safety.... Read more

When it comes to reliability of the CR units - who's is best?

The engines in question are Merc's 2.2D, BMW's 2.0D and VAG's 2.0D... Read more