Third party are refusing to pay out after an accident - what do I do?

I had a no fault accident and my insurance passed me onto an management company, who provided a replacement hire vehicle so I could keep working. Now third party are refusing to discharge the payment. What do I do?

Asked on 21 August 2017 by Pamela Gray

Answered by Tim Kelly
Issue proceedings on the at fault insurer. If you haven't got legal representation, contact a reputable claims management company or solicitor. If the replacement vehicle was a credit hire vehicle, rather than a hire vehicle, then the company you used should do everything for you.
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