I bought a used car from a dealer that's faulty - can I return the car or get them to fix it? | Ask Honest John

I bought a used car from a dealer that's faulty - can I return the car or get them to fix it?

I bought a used car eight days ago from a used car garage and it has started to make a whine from the gearbox. I rang them up and they said you will have warranty cover through the AA. I got the AA out and they said they do not cover it, so I am trying the used car company again to either get it fixed a or give the car back to them. I just need advice on how to move forward.

Asked on 9 April 2019 by liam murphy

Answered by Honest John

An insured warranty cannot cover a fault that pre-existed the warranty being taken out. Legally the dealer who sold you the car is liable for any fault that could have been present or developing for six months from the date of sale. This obviously was. See: www.honestjohn.co.uk/faq/consumer-rights/

Tags: buying used cars used car dealers warranty

Dear Honest John,

Please help me choose my next car. I would like it to have:

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