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I have just brought a used car and would like to know who should take responsibility for resolving a fault 7 Mar 2014 (Ask HJ)
I brought a used Volvo V50 and within a few days noticed resistance in the steering when starting to turn left. I let the second hand car dealer know and... -
Why did our Ford C-Max automatic accelerate on its own? 19 Jan 2013 (Ask HJ)
Yesterday, my wife she was driving her aunt’s Motabilty car, a Ford C-Max diesel automatic. When she returned to the car with her aunt, she had great... -
I damaged another car without realising 30 May 2011 (Ask HJ)
About a week ago I was reversing out of a sports centre car park. I thought I may have scraped the car next to me. I got out, had a look, there didn't... -
Un RAVelled 31 Oct 2009 (Ask HJ)
My wife has a very trusty (and not rusty) RAV-4. She bought it new on a 2001Y plate, and it's now covered 92,000 miles and never missed a beat, it still... -
The garage didn't service my car properly before I bought it. What should I do now? 20 Jan 2021 (Ask HJ)
I bought a 2016 Volkswagen Tiguan two years ago. We have had snow today so it's the first bad road conditions since I bought the vehicle. The four-wheel-drive... -
I want a small/medium SUV as a company car but I would like the BIK to be £4000 maximum per year - what do you suggest? 29 Jan 2017 (Ask HJ)
I want a small to medium SUV as a company car but I would like the benefit in kind to be no more than £4000 per year. My mileage is approximately 15,000... -
Feedback on a deal and a question about insurance excess 9 May 2013 (Ask HJ)
After many years reading your column and "asking HJ" once and receiving a handwritten reply (back in the day, thanks), may I now contribute and agree with... -
What's a good price for a Golf GTi MkV 2 Nov 2011 (Ask HJ)
A friend is selling a Golf GTi Mark V. It is a black, three door version on a 2005/55 plate, has covered 39,500 miles, has a full service history and... -
Shaken or swirled? 23 Jun 2011 (Ask HJ)
I need some advice about my son who recently bought a second hand 2003 Ford Mondeo from a dealer. He paid about £2,000 (half cash and half credit card).... -
My diesel Astra suffered engine failure during an MoT - should the testing centre cover the repair cost? 23 Feb 2011 (Ask HJ)
I hope you can advise me on problems with an MoT test I have had on my Astra 1.7d Merit (mileage 118,000) recently. The test was carried out and I was... -
I am being spuriously charged for damage after returning a leased Mercedes-Benz ML320CDI. 11 Sep 2010 (Ask HJ)
Hi, my wife and I had our 30-month-old Mercedes-Benz ML320CDI collected the other week following a lease we took out. The car had only covered around 16,000... -
Advice needed re accident claim 16 Feb 2009 (Forum)
The police came the following day and took a brief statement from my son and did a pnc check on the other car that came back not at the house he took me too ... surprise, surprise. Obviously and with the police advise we then had to advise my sons insurance of the RTA who arranged to have my sons car taken to be repaired and a curtosy car dropped off. -
I had an accident and am now being encouraged to claim for injuries I don't have - this is right? 16 Jul 2018 (Ask HJ)
I was hit by a van in May. The other driver accepted responsibility and his insurance company paid me. I did not claim any personal compensation as I had... -
SEAT Altea XL - which winter tyres are best? 11 Nov 2013 (Ask HJ)
I'm strongly considering buying winter tyres for my Seat Altea XL with 205/55/r16 (91V) tyres. Can you recommend a good set? Also, do winter tyres have... -
Discovered my used car has a hidden accident history 21 Oct 2016 (Ask HJ)
I bought a Volkswagen Golf GTD from an independent dealer recently. On the journey home I found that the navigation and cruise control didn't work. The... -
Land Rover Range Rover Sport - is the least reliable car to buy for the 2nd year 14 Nov 2019 (Forum)
More than half of the owners who completed Which?'s survey said their car had suffered at least one fault in the last 12 months. These problems weren't minor niggles either. Some 7 per cent had issues with the engine management system, which can be a serious - and pricey - fault to fix. -
Vauxhall Insignia CDTI - DMF on Insignia - Vauxhall wont reply!! 6 Sep 2016 (Forum)
The DMF is hanging on by a thread, the thing sounds awful and I’m worried that it is now damaging the gearbox. The car has only covered 40k and has dealer stamps for every service bang on schedule. I feel that a DMF failure at 40k is not really good enough - the car is immaculate inside and out and has never been spared a penny. -
Recall for new DPF and parts on six month old car? 6 May 2016 (Ask HJ)
Booked my Nissan Juke 1.5 DCI in with a franchise for a handbrake adjustment, and dealer said they'd need it longer so as to carry out an engine management... -
Italian Driving Fines...what to do? 13 Jul 2015 (Forum)
All I can recollect about the car I rented was that it was a White small sized car. I returned the car on the 30th at Venice Airport, from where I flew back home. -
Peugeot 308 - Wide range of rear tyre pressures 15 Jun 2015 (Forum)
Peugeot in turn do not answer technical queries on their helpline, referring me to the dealer... All the dealer has to offer is the published information. Since one is often alone in the car, but rarely fully laden, and frequently with apart load that can be anywahere between these two extremes - does anyone have a practical solution to cover most normal use without endlessly changing tyre pressures?
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