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I want a dual dash camera setup - will my insurer consider it a modification to my vehicle? 22 Oct 2019 (Ask HJ)
I have a BMW X5 and am considering having dealer fitted front and rear cameras fitted. The rear-facing camera is fairly unobtrusive but the front one is... -
What's a good project car to dismantle with my son so he can learn about cars? 28 Jun 2019 (Ask HJ)
I want to find a car that I can take apart with my eight-year-old son so he can learn about how a car is put together. It should be small so the components... -
We're selling our car - what do we do about tax and insurance? 5 Jun 2019 (Ask HJ)
Our car is going to be sold. The insurance runs out at the end of May. We will not be driving it again other than to put it on the drive with a For Sale... -
What dashcam should we get? 28 Feb 2019 (Ask HJ)
I'm utterly dazzled by the number of dashcams on offer. I would like to have it hardwired by someone like Halfords. We have a Kia Niro and have an annual... -
Is this the most surreal driving incident you've heard of? 20 Jul 2018 (Ask HJ)
Recenty I was driving around a roundabout and turned off it onto a dual carriageway that was separated from the other carriageway such that we could not... -
What has happened to make insurance premiums go up so much in the last 12 months? 16 Jul 2018 (Ask HJ)
Last July I insured my car for £240. This year, with no changes to my circumstances (other than the value of the car having reduced) the renewal quote... -
Personal injury claim companies keep contacting me after an accident - where are they getting my details from? 2 Jul 2018 (Ask HJ)
Some very minor damage occurred to my wing while my car was parked on the road. The dash cam caught everything and the errant driver owned-up and elected... -
Is it reasonable for an insurer to request 15 years NCB history, rather than the usual nine years? 9 Feb 2018 (Ask HJ)
I accepted a quote for car insurance in January 2018, after completing Lancaster Insurance’s online questionnaire, which included a question about the... -
Why is the part exchange value of our Mini Countryman so low? 23 Feb 2013 (Ask HJ)
I would be grateful if I could seek your advice with regards to an issue that has arisen with our local BMW/Mini dealership. I currently drive a Mini Cooper... -
Does anyone else have problems with the handbrake operation on the Volkswagen Touran DSG? 25 Feb 2012 (Ask HJ)
May I check, through your columns, with other Volkswagen Touran DSG owners about what I believe spoils an otherwise very nice car? My aggravation derives... -
Should I spend £2000 on repairs for my Volkswagen Golf or trade it in for a new Kia Picanto? 5 Aug 2010 (Ask HJ)
I bought a 2002 Volkswagen Golf automatic in June 2006 for £6500. Milage was only 16,000. I used it for the last four years and added 20,000 miles on it,... -
I was sold a rotting car - how do I report this? 22 Nov 2021 (Ask HJ)
I found a Hyundai i20 from a large dealer group. A video was arranged, a deposit made and arranged for it to be delivered to a local branch. They advised... -
Would an older hybrid car suit a 500-mile weekly commute? 7 Jul 2021 (Ask HJ)
I'm about to go from 100% home-based to a 400/500-mile per week commute. Currently, I have a 2009 Land Rover Freelander 2 with 144,000 miles on it, going... -
Do old buses have a special permission to emit lots of smoke? 23 Jun 2021 (Ask HJ)
I regularly end up following 2004 registered double-decker buses around Huddersfield. The exhaust is that bad that I have to put the air-con recirculation... -
Can I cancel my purchase without penalty within 7 days if I buy a car online? 14 May 2021 (Ask HJ)
I'm confused about my rights when buying a new car online from a main dealer. Am I allowed to cancel within 7 days from delivery without penalty? -
I've recently been advised you shouldn't have a sat nav anywhere in the windscreen - is this right? 6 Aug 2019 (Ask HJ)
I thought using a portable sat nav was okay providing it was not in the driver's straight-ahead field-of-view and have been fixing it at the bottom of... -
What exactly leads to an increased insurance premium? 6 Dec 2018 (Ask HJ)
A year ago my son was driving home from work after nightfall. In an urban area, with not particularly good street lighting, he came to a cross roads. Having... -
The RAC cancelled our car insurance after my wife's death - how can I now get cover? 11 Oct 2018 (Ask HJ)
My wife recently died and as insurance companies require any changes to their risks, I considered it correct to advise RAC, with whom she had cover in... -
By daughter's car was hit by a refuse lorry - what should she do? 3 Sep 2018 (Ask HJ)
My daughter's car was parked quite properly outside her house when it was hit by a BIFFA refuse collection lorry. The driver left a note admitting fault... -
I want to install electric charging points at my office, how do I begin this process? 2 Aug 2018 (Ask HJ)
My friend runs a small business with about 50 employees. He wants to install one or two car charging points in his office car park because an increasing...
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