Lexus NX (2014 – 2021) Review

Lexus NX (2014 – 2021) At A Glance

3/5

+High quality and impressively refined. Luxurious feel to interior. Usefully large boot. Cheaper entry-level model with 2WD. Relaxing to drive in traffic.

-F Sport models get strange exhaust note symposer. More at home in the suburbs than on twisting A and B roads.

Insurance Groups are between 27–38
On average it achieves 73% of the official MPG figure

According to Lexus, the story behind the name of its new NX is that it stands for 'nimble crossover'. This is after all a smaller counterpart to the big RX 450h that's designed as an alternative to the likes of the Audi Q5 and BMW X3.

It's a neat looking design. Lexus says it wanted to give the NX more 'emotional appeal' and while it's far from handsome, those sharp lines work well to create a sophisticated look. The front end echoes the IS but according to Lexus, 90 per cent of parts used are unique to the NX.

Like all Lexus models, there's no Noxious diesel engine in the range. Instead Lexus offers a NX 300h hybrid that uses a 2.5-litre petrol engine alongside an electric motor. It's designed to be efficient with claimed economy of 54.3mpg in the majority of models with CO2 emissions of just 121g/km.

While it looks good on paper with a total of 195PS and a 0-62mph time of less than 9.5 seconds, the NX 300h is hamstrung by its epicyclic CVT gearbox which can make for a noisy driving experience unless you're feather-footed. Even gentle acceleration is accompanied by continuous engine whine. 

This is a shame because engine noise aside, the NX is a good SUV. It's incredibly refined, beautifully built and has a superb quality interior. It's also spacious with good room in the back and a decent boot. And as with all Lexus models, standard equipment levels are very high with top models coming with pretty much every conceivable bell and whistle.

The NX is the first Lexus model to feature a Pre-Crash Safety system and Adaptive Cruise Control as standard on all versions. Other firsts for a Lexus include a wireless charging tray for easy charging of smartphones and a new Remote Touch Interface with a touchpad control that replaces the awkward mouse controller. However it only comes on top versions.

An NX 200t model, with a new turbocharged 2.0-litre petrol with 235PS, joined the line-up in 2015 and comes with a six-speed automatic. This is available as a higher performance version in F Sport trim.

Lexus NX 200t 2015 Road Test

Real MPG average for a Lexus NX (2014 – 2021)

RealMPG

Real MPG was created following thousands of readers telling us that their cars could not match the official figures.

Real MPG gives real world data from drivers like you to show how much fuel a vehicle really uses.

Average performance

73%

Real MPG

24–47 mpg

MPGs submitted

294

Diesel or petrol? If you're unsure whether to go for a petrol or diesel (or even an electric model if it's available), then you need our Petrol or Diesel? calculator. It does the maths on petrols, diesels and electric cars to show which is best suited to you.

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Ask Honest John

Is the cover of the Toyota/Lexus Relax warranty better or worse than an extended warranty?
"I purchased a brand new Lexus NX on 17 March 2021, which includes a three-year warranty. I also purchased an extended warranty with the offer to buy the fourth year warranty and receive the fifth year free. I will be getting the Lexus serviced at my Lexus dealership as part of a three-year service plan. Lexus Extended warranty has offered a full refund on my extended fourth and fifth-year warranty. But will the extended warranty I paid for offer better cover than their free after-service warranty? Your advice, please. Kind regards."
Essentially, as a Lexus owner, you're being offered an extra layer of cover if you remain faithful to the dealer network and you get it serviced within in the recommended intervals. There are no complex clauses, exclusions or caveats as it's supposed to be easy for owners to understand and benefit from. The idea is to simplify servicing and warranties for customers. However, I would suggest you read the terms and conditions of the extended warranty because there are some exclusions to be aware of: https://d3rvezpmgp265q.cloudfront.net/lexusone/lexgbenv11/LexusRelaxTCs-25.05.21_tcm-3157-2291533.pdf In short, from what I've seen in the Ts&Cs (which I've linked you to above), there are some major exclusions under the Relax scheme which may be covered by your extended warranty. These include but aren't limited to maintenance parts, rubber parts, body and paint, multimedia systems etc. This means components that are excluded from cover include brake pads, wheels and tyres, belts and tensioners, batteries (in non-hybrid models), spark plugs, rubber parts, shock absorbers, infotainment systems, paintwork, lights, seat covers, 12v socket, exhaust system (including cat. converter) etc. So, the point of the Relax scheme is to keep/bring back owners into the Toyota/Lexus servicing network. This is good in many ways because Lexus itself will offer the best Lexus servicing with genuine parts (though, it'll be more expensive than using an independent garage). I believe the Relax warranty itself is free, too, as it's automatically applied at each service. The best way to determine the difference between the warranties would be to look at the Ts&Cs of both. If you give your local Lexus dealer a ring, they'll probably be able to offer some clarity, too. You can then make a decision once you're armed with the facts of both warranties.
Answered by Georgia Petrie
Is the Lexus NX a good choice?
"I've been happy with our Ford C-MAX, which is easy to access and reliable. With maybe £30,000 plus the trade-in on the C-max, which car would you recommend? I do about 8000 miles a year, the bulk of it in short journeys. The Lexus NX looks tempting but is there a better option for an oldie like me as it is probably going to be my last car?"
The Lexus NX lacks the showroom appeal of some glitzier rivals but it's a really good choice. It'll suit your journeys and be very reliable – Lexus came top in our latest Satisfaction Index. Take a look at the Volvo XC60, too – like the NX, it's a bit of a left-field choice, but it's very comfortable and has a superb interior.
Answered by Andrew Brady
What midsize, petrol SUV should I buy?
"I'm in quandary and require your help! I have a 2009 Lexus GS450h - which I love - but I want an update because the boot is ridiculously small. I feel the need for an SUV as I have had 4x4 in the past and liked the feeling of elevation with loads of space. I don’t really want the largest of the SUVs, but I'm hesitant to buy the smaller options as I was put off either by complaints on reliability (or gearbox in the Lexus) or lack of customer care (Jaguar). My thoughts turn to Audi Q5 or Mercedes GLA - say one to two years old. I don’t want diesel as my journeys are normally up to 50 miles. I want room for my golf clubs and clutter, and there are normally only two adults in the car. I would very much welcome your thoughts and recommendations as always."
First of all, we'd cross the Mercedes-Benz GLA off your shortlist. A new model arrived this year but its predecessor is quite small and, even when it was new, wasn't that great. The Audi Q5 is a better option, or a smaller Q3. We'd recommend looking at the Volvo XC60 – it's a really good mid-size SUV with a superb interior. There's a T8 plug-in hybrid model, too, which sounds like it could suit your needs well (provided you're able to charge a car at home). It's worth considering the Lexus NX, too – its CVT gearbox doesn't appeal to everyone, but it's a very dependable choice.
Answered by Andrew Brady
What is the best mid-size SUV for £25k?
"Now that my family has grown up and are moving out we’d like to replace our reliable Chrysler Voyager load lugger. The requirements are tricky:- supremely comfortable, classy interior, economical to run, high driving position, good dog carrying access, good driveway presence. We currently drive about 16k miles per year. We’d like to buy second-hand for £25kish and this will complement our BMW MSport weekend Cabrio. I think the ride if the BMW X3 is rather harsh and my wife thinks the Audi Q5 interior is rather austere. And is currently anti Volvo. Do you have any suggestions?"
It'd be a shame to dismiss Volvo - the latest XC60 really is excellent and it sounds like it'd meet your needs well. We'd also recommend the Mercedes-Benz GLC or, if you fancy something a little left-field, a Lexus NX. The Lexus is a hybrid which might actually suit your needs quite well.
Answered by Andrew Brady
More Questions

What does a Lexus NX (2014 – 2021) cost?