astra sxi 56 reg, just had it's first service in nov 9,500mls was told wheel alignment was out.
seen as the weather is getting colder and snow is on the way i thought best have good tread on the front,
checked fronts at 4mm rears at 7mm so swapped about, these wheel's were not removed in the service! i had to whack one off with my rubber mallet & cleaned up hubs with wire brush and a coat of copperslip to make this much easier if i get a puncture,
i think it's a bit poor that a main dealer does not remove wheels and clean the hubs as a precaution as they know alloy wheels corrode on the hubs, just wondered how many of you folk with cars of 1 yr-2 yrs that have not removed those wheels yet? maybe best get them done before you get a flat in a snow drift!!
tracking done pressure checked car drives spot on.. Read more

Six months after complaining about poor quality work during a main dealer sevice I noticed my coolant bottle cap leaking. During rework (unrelated to cooling system) the cap was greased, slowly wrecking the rubber seals. Weekly fluid level checks probably saved a breakdown. Replaced FOC by the service manager but now definatly lost a customer. Read more

I was waiting at traffic lights on London's North Circular ( NCR ) at the end of August in broad dry daylight when a car smacked into my off - side . I came out, remarkably calm, to be confronted by a the driver in a Y reg British reg Audi . She started screaming that it was my fault , then crying hysterically. The 2 blokes in the back seat were actually civilised and embarrassed . One claimed to be her boyfriend , though he looked like her son .

Fortunately, she was insured with a well known UK company and secondly, I was equipped with 2 cameras , a digital and my phone's 5 megapixel . My shots are very clear, showing her car embedded at an angle of about 45 degrees into my side from behind . I called the driver a couple of days later , and was surprised she still maintained it was my fault . One picture refutes everything she says - she simply miscalculated a lane - changing manouvre.

Now , my own company ( I was fully comp ) are being dumb and useless , transferring me across offices just when one clerk was familiar with my case and told me on the blower they had a good laugh when they received my pictures - as tight a case as he's seen .

Finally, my vehicle is a 1.95 metre high ( 6 ' 5" ) US Pick up truck that's 20 ft long, her Audi was about 60% of the height and length . I've already told my insurers that : a) I will not claim on my own policy ( about £1500 of damage , though still driveable ) and b ) I will go to court if necessary . My insurers are pfaffing about, not finding the file, not calling back, not interested .

How can I expedite this - the rust is already settling !

Possible stereotyping type comments removed following a complaint



Moderator - how can I add a picture ? Read more