Hi,

My sister's Pug 206 keeps on cutting out at 70mph which is hair-raising to say the least especially in heavy traffic on the motorway.

The engine just goes completely dead. The dealer has been unable to trace the fault but has replaced the fuel pump, filters,and the entire exhaust system as he said the cat had completely packed up.

The car is 5 years old and has done 80k. I'm sorry but I don't have anymore information than that.

Does anybody have any idea as to the cause?

Thanks in anticipation for your help.

Mark Read more

i'm thinking of buying an M reg 1 litre 16 valve nissan micra with 102,000 miles on the clock. I'm a bit concerned about the high mileage on such a small engine, what do you think? Are they good for high mileages?
Thanks for any comments. Read more

Hi, I need some legal advice!

I bought a car from a dealer at the beginning of October, and was told the car came with a six month "Silver" plan warranty from Motorcare Warranties. I was offered the option to upgrade the warranty by the salesman at the time of purchase. He told me an extra £50 would upgrade the cover to the next level "Gold" plan, whilst an extra £100 would upgrade it two steps to the top level "Gilt Edged" plan. I asked if I could have time to think about so he completed the warranty application form for the included "Silver" plan, which I signed, then told me I could simply phone him to let him know if I wanted to upgrade anytime before Friday morning (this was Wednesday) since that was when they sent off the applications, and I could make the additional payment over the phone. You can see my dilemma over whether to upgrade at the time here:- www.honestjohn.co.uk/forum/post/index.htm?t=25955&...e

As you can see on that thread I decided to go for the full upgrade to "Gilt Edged" plan, so phoned and informed the salesman on the Friday morning and performed the credit card transaction over the phone for £100. Unfortunatley, I took his word that the upgrade had been performed since I never received any further paperwork.

Today I had to call Motorcare Warranties and discovered that they have me listed as having a "Gold" plan warranty, not the "Gilt Edged" plan I paid for, which offers considerably less cover (and will not cover the £500 costs I've just been quoted by a Citroen dealer). I rang the garage that sold me the warranty and spoke to the Sales Manager who told me that:-

1) the salesman couldn't have sold me a "Gilt Edged" plan since it doesn't cover vehicles over 100k miles and runs for a minimum of a year (NEITHER of which are mentioned on the application form or in the Motorcare Warranties booklet they gave me)
2) the salesman couldn't have performed the upgrade if I didn't physically sign for the it (which is rubbish since it WAS upgraded, but only one step from "Silver" to "Gold")
3) the salesman who sold me the warranty has left the company can't be questioned
4) the relevant documentation is in storage for a company move so is unaccessible and will be for a period of time

All the Sales Manager would offer me was a refund of the extra £50 I paid for the additional step from "Gold" to "Gilted Edge" cover, but obviously that's not what I want since it leaves me with a £500+ bill to pay!

Without any written proof that the upgrade I paid for was to the "Gilted Edge" cover, do I have a leg to stand on? Read more

**** Poll now closed. Results here:- **** www.honestjohn.co.uk/forum/post/index.htm?t=29273&...e This weeks poll is now available:-

I need to ship out a set of four alloy wheels/tyres (within UK). Any idea of who is likely to be the cheapest company to do this - delivery is not urgent - I was hoping not to pay more than about £30. Read more