Volkswagen T-Roc (2018) Review

Looking for a Volkswagen T-Roc (2018 on)?
Register your interest for later or request to be contacted by a dealer to talk through your options now.

Volkswagen T-Roc (2018) At A Glance

4/5

+Comfortable and refined on the move. Available with lots of personalisation options. High quality feel throughout. Entry-level 1.0 TSI engine is excellent.

-Not as fun to drive as the SEAT Arona. Hardly the most daring of designs. Issues with 1.5 TSI Evo engine.

New prices start from £26,465, brokers can source from £20,048
Insurance Groups are between 13–23
On average it achieves 83% of the official MPG figure

It was only a matter of time before Volkswagen went all-in on the crossover craze, although you could say it's late to the party. The T-Roc is its Golf-sized crossover and a rival to the likes of the Nissan Qashqai and MINI Countryman - both of which have already been around for several years.

And if you're expecting something edgy in terms of design, you may be disappointed by the T-Roc. It's neat rather than daring and although Volkswagen talks of it bringing an 'expressive, even sassy, design to the streets' (their words), we think the T-Roc is a little conservative.

It's not cheap either - entry-level models start at £20,000 while at the top of the range you're looking at more than £34k. For that you're well into Audi Q3 and BMW X1 territory.

Fortunately, the entry-level model comes with that we think is the best engine in the range - the 1.0 TSI. It may only have 115PS and seem far too small for a car like the T-Roc but it's got plenty of get up and go. We think many people will be pleasantly surprised by it. That's handy as there have been ongoing issues for some owners of 1.5 TSI models which Volkswagen has yet to resolve.

What the T-Roc does offer is quality. It's incredibly quiet and refined, it rides well and it feels like a reassuringly solid and stable car. The interior is well finished, albeit with some harder plastics than we expect, but the infotainment is excellent and there's lots of tech available including Volkswagen's digital instrument display, allowing the driver to customise the instrument binnacle. 

It also has a good sized boot with a slightly bigger cargo capacity than a Nissan Qashqai. The rear seats offer decent space too with good headroom, although with the front seats all the way back, leg room for those in the back is on the tight side. 

Like the Up, the T-Roc has a wide choice of personalisation options, with contrasting paintwork (orange with a brown roof anyone?), coloured alloy wheels and colour matching interior panels and trim. So you can really go to town and make your T-Roc your own. Or just order a silver one.

There's much to like about the T-Roc, most notably its refinement and comfort. It's not the last word in excitement when it comes to driving, but it's very capable nontheless. With a good sized boot it has appeal for family buyers. The SEAT Arona is better value, but the Volkswagen has that bit more quality to just about justify the price.  

Volkswagen T-Roc 2017 Road Test

Looking for a Volkswagen T-Roc (2018 on)?
Register your interest for later or request to be contacted by a dealer to talk through your options now.

Real MPG average for a Volkswagen T-Roc (2018)

RealMPG

Real MPG was created following thousands of readers telling us that their cars could not match the official figures.

Real MPG gives real world data from drivers like you to show how much fuel a vehicle really uses.

Average performance

83%

Real MPG

29–61 mpg

MPGs submitted

148

Diesel or petrol? If you're unsure whether to go for a petrol or diesel (or even an electric model if it's available), then you need our Petrol or Diesel? calculator. It does the maths on petrols, diesels and electric cars to show which is best suited to you.

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Ask Honest John

Can you suggest a crossover to replace our hatchback?
"We are now on our sixth Volkswagen Golf. My wife is now struggling at times to get out of the passenger front seat. What car or SUV of a similar size to our Golf, and perhaps a little higher up, would you suggest for our next vehicle?"
Take a look at the Volkswagen T-Roc. It'll feel like a Golf, but with a higher seating position and easy access. If you're ready for a change, we'd recommend a Ford Puma or Peugeot 2008, or slightly bigger crossovers like the Peugeot 3008.
Answered by Andrew Brady
My Volkswagen T-Roc bunnyhops and VW refused rejection. What now?
"I've been fobbed off by Volkswagen saying my new car had a software fault, then apparently it's a characteristic of the vehicle. VW refused rejection after having my car for three weeks without a fix. My local Volkswagen dealer had a T-Roc manual we could try, but as soon as we pulled off the forecourt, it bunny-hopped. We asked about an auto to try and this didn't bunny-hop at all. We asked if it was possible to have an auto in place of mine and they said yes. I contacted customer care about the bunny-hopping and they agreed with the salesperson that it's a characteristic of the car. They had not heard that VW has had rejections so I sent them a link to the Honest John article and I have not heard from them since. All conversations about faults were in their office (verbally, not via email). I'd have to wait fourteen weeks for a new automatic car with the same spec to be built, and that would mean another three grand knocked off mine (manual) so we declined the offer and walked out. It was coming to the end of the six month period at the time with 1600 miles on the clock."
Thank you for the information, we're actively looking into this situation. We'll forward your details to Volkswagen UK, too.
Answered by Georgia Petrie
Can I reject my Volkswagen T-Roc 1.5 for the software issues that make it stutter?
"I bought a new Volkswagen T-Roc 1.5 with a manual gearbox in March 2020. I complained about the kangarooing issue just after I bought it for the full amount in cash. I returned the car months later due to dealership being closed due to coronavirus, but they say they can find nothing wrong with it. The problem still exists, mainly when starting it when cold or if car has stood for a few hours. How am I fixed for a refund or repair? I like the car but do not like the car playing up when first pulling away."
If you're unhappy, I would reject the vehicle while you can. You only retain the right to reject the car if there is something fundamentally wrong with it. But you can reject it within six months of the date of purchase. This includes faults that were present - or developing - when you bought the car, or it was received in a condition that does not match what you were told. I would suggest rejecting it if you can while you still can because we've had reports of ongoing issues with this engine despite Volkswagen saying they have no further plans to update software. You rights can be found here: https://www.honestjohn.co.uk/how-to-reject-a-car-your-consumer-rights
Answered by Georgia Petrie
Have the issues with 1.5-litre petrol engines in VW cars been resolved?
"I'm considering buying a brand new Volkswagen T-Roc 1.5 Evo petrol manual, but upon reading about the kangarooing when the engine is cold, it's got me nervous. Has this problem really been solved as regards to a new vehicle? "
Based on the most recent reports we've received about the 1.5-litre engine in VW Group cars, the issues don't appear fully resolved.
Answered by Georgia Petrie

What does a Volkswagen T-Roc (2018) cost?

Buy new from £20,048 (list price from £23,755)