Skoda Octavia (2013–)
5 Star Euro NCAP Crash Safety Rating: 93% adult protection; 86% child protection; 82% pedestrian protection; 66% safety assist.
Octavia 1.2 TSI 105 SE won £16k -£20k category in Caravan Club Towcar of the Year 2014 Awards.
Skoda Octavia won Best Family Car in the 2014 UK Car of the Year awards.
What to watch out for
11-1-2013: Warranty on DSG 7 speed dry clutch DQ200 gearbox extended to 5 years or 150,000 kilometres in Russia and China.
1-02-2013: VAG's new, modular 1.4 litre EA211 TSI is belt cam, not chain cam.
3-6-2013: 1.4 TSI 140 is timing belt, not chain and reader thinking of buying one was honestly quoted by the dealer £374 in 4 years time for replacing the belt.
14-8-2013: Optical fault in rear window can lead to distorted rear view of cars in the distance behind.
29-3-2014: Though listed in the catalogue, Adaptive Cruise Control has become unavailable on Skoda Octavia.
27-4-2015: Poorer fuel economy reported from 2015 Octavia 2.0 TDI than from previous Octavia 2.0TDI. Down to 50mpg from 65mpg.
10-5-2015: Clutch and flywheel failure reported on Octavia 1.4 TSI estate at 7000 miles. Customer blamed and charged £1,250 for replacement.
28-7-2015: Apparently on an Octavia there is no means of opening the bonnet to recharge a discharged battery. The passenger door of RHDs cannot be opened without an electrical supply and closes over the bonnet catch lever.
8-1-2016: One complaint that the rubber hatchback grommets channel any water lying on the hatch lid into the luggage area, so caution is advised when oening a wet Octavia hatchback.
28-1-2016: Strange case of rear brakes binding heating up and setting off TPMS alarm of 2014 Skoda Octavia. Under instruction from Skoda, dealer replaced all components. Same thing happened a year later.
1-2-2016: Significant problems reported with 2013 Octavia 1.6 TDI DSG: Columbus head unit, control unit in glove box does not work Skoda cannot get a new one of this type to fit in place.there is a new type which will not work with the car. This unit also controls the gear box modes so they don't work as well. The car has been in the garage now for over 3 months and they still do not know what to do with the car. Recommended rejection of the car to original supplying dealer.
7-3-2016: DPF light lit up on a local run in 6 month old Octavia 1.6TDI used for daily commuting, school runs and about once a week it gets a 200mile or so business trip mainly on motorways. Next motorway trip should clear it, if not then baclk to the dealer.
27-3-2016: Two successive EGR failures reported on October 2013 Octavia 1.4 TSI 140 ACT, the first after 8 months and the second 21 months later. Both replaced under warranty. Could be that the Automatic Cylinder Deactivation affects the EGR.
1-4-2016: Multiplate clutch pack of 2014/64 Skoda Octavia Estate Elegance 1.4 TSI DSG reported as screeching when pulling off from a stop and when changing up from 1 to 2 and sometimes 2 to 3. Skoda Dartford said "we are fairly certain its the multicouple clutch but you have to bring it back when the noise is louder as we can't be sure and if we change it and it's not defective Skoda UK won't pay us."
18-4-2016: Turbo failed on 2013 Skoda Octavia 1.4 TSI and owner told there would be a long wait for a replacement because they were in short supply.
19-4-2016: Complaint that Amundsen Sat Nav in 2015 Skoda Octavia has proven to be impossible to update. The explanation is that the system comes with a 15MD SD card that can be used to update the system online, but if this is not done frequently enough, the updates exceed the capacity of the 15MB SD card. In the reader's case the update was 22 MB. Attempting to update it also destroyed the original mapping data on the card, so, for 4 months, the reader had been without satnav and neither Skoda nor the dealer are able to offer a solution. By 7-5-2016, this was resolved. The reader called the dealer who supplied the car again and they told him to send them the SD card. They managed to perform the update straight away and it is now working in the car. However what is significant is that he told me the download size was just 6GB which clearly fits on a 15GB card. So he went and looked on Skoda's Update Portal and the size of the update file had gone from 22GB previously to 6GB. Skoda were clearly aware of this issue, that it was never going to be possible to download a file that size and have now corrected it, but refused to acknowledge it.
10-8-2016: Report of failure of front offside wheel bearing on 2014 Skoda Octava Octavia 1.4 TSI 140 Estate in 2015 after it developed an increasing droning noise between about 40-75 mph. In the past 4 weeks the noise returned and front nearside bearing needs to be replaced at 35,000 miles, still under warranty.
1-10-2016: Problems reported with engine of 2014 Skoda Octavia S 1.2 TSI. Bought at 1 year old with 14k miles in September 2015. Turned out to have had a replacement engine. Recalled by dealer in January 2016 for replacement cambelt pulley. By June 2016 engine had started tapping from 1,500rpm. Reported to dealer at June 2016 service. Waterpump replaced in August 2016. By September 2016 engine was pinking. Dealer suggested running it on super petrol.
9-3-2017: Complaint of " obvious and pronounced hesitation when accelerating from about 5 miles an hour" in a 2015 Skoda Octavia 1.4 TSI DSG. Possibly a problem with delayed reaction of the brake pedal switch.
24-4-2017: Report of Skoda Octavia 1.4TSI needing a spark plug change at three and a half years old. Coil packs were all fused to the plugs so the job cost £220.
13-7-2017: Hissing noise developed in 6-speed wet-clutch DSG transmission of 2014 Skoda Octavia bought used from Skoda dealer 2 months previously. Dealer put it down to a mechanical problem and agreed to fix it.
9-8-2017: Report of Mechatronics and Battery Monotoring Sensor failures on "4 year old" (2013) Skoda Octavia.
21-8-2017: Report of 2016 Skoda 1.6TDI DQ200 7-speed dry clutch DSG jumping modes. Driver sets eco or normal modes but for some reason it goes into sports mode on its own showing sports mode on the dash and definitely in sports mode, but eco/normal mode in the modes selector.
16-9-2017: Report of Columbus infotainment system becoming erratic on 2015 Skoda Octavia estate 4x4 L&K that was registered in 2015. On two occasions the integral Columbus satnav map display has frozen and become unresponsive and continued so to the end of the journey. It only seemed to correct itself when the car had been left for a while and then re-started. After its last service, the radio became unresponsive and owner immediately returned to the dealer, having reported the fault on his mobile phone, without switching off the engine. When he did switch off the engine and lock the car at the dealership, on return and checking the radio with him, it worked normally. Today, once again the radio display came on when he set off on a journey but he could get no audio output and the visual audio volume display bar behaved erratically, at first increasing as he turned up the volume and then dropping to zero as he continued to increase the volume. Having left the car, it operated normally again.
18-9-2017: Report of DQ200 7-speed dry clutch DSG transmission of 2014 Skoda Octavia 1.6 TDI DSG failing to engage reverse or drive. Would only show gearbox error on dash and car would not move.
30-9-2017: Report of stop start of 2014/64 Skoda Octavia 1.2 TSI only working intermittently. Some days it is fine, but other days it won't kick in and the car display unit says it is because 'power consumption is high'. But there are no electrics in use at the time (including the A/C which disables it). No particular pattern to its behaviour. Skoda dealer and Skoda technical help cannot get to the bottom of it.
12-11-2017: Report of rattle from transmission of 2014 Skoda Octavia 1.4 TSI at idle at 23k miles.
14-11-2017: After suffering a "scratchy" wiper blade on his 2013 Skoda Octavia, owner was told there were no replacement wiper blades for the car in the country and deraler could not predict when parts would become available. Owner had previously suffered many weeks wait for a replacement turbo whern that failed at 8,000 miles.
6-12-2017: Report of problems with 7-speed DQ200 DSG in 2013/63 Skoda Octavia 1.6 TDI. Doesn't always lock in to gear and also "bidders sometimes from gear to gear." Had a diagnostic done at independent garage which said the problem was clutch kit. However had got Skoda dealer to change clutch kit on 22-10-2016 under warranty. The problems is a year later, at 52k miles still has same issue (the initial 3 year warranty is over). Took it back to Skoda dealer and they said it will cost £2200 to fix it because mow the dual mass flywheel has gone.
18-1-2018: Report of the two remote keys of a November 2013 Skoda Octavia Elegance (built Oct/Nov 2017) persistently needing new key betteries. In May 2017, the battery in key 1 needed to be replaced and this was done by the dealer. Owner checked voltage of key 2 and, this being low had it changed by a local VW garage as a precaution. Since then, the battery in key 1 has had to be changed six times and in key 2, three. Owner bought the replacement batteries from four different sources and cannot believe they have all been duds. He read the voltage of each new battery he fitted and they have all been in the region of 3.2; on expiry, the readings have ranged from 2.63 to 2.82. The car was serviced in early November 2017 but the dealer could find no fault with the electrics then. After key 1 battery failed for the fifth time in December 2017, the car went in specifically for the garage to check the electrics again and this time a special report was sent to Skoda. No fault was found so no solution was offered. Owner suggested that something must be happening to drain the batteries out but they have said that that couldn't happen. After the battery in key 1 was replaced in December, he avoided using it, leaving it in the small drawer where he keeps his keys and still it went flat. He is using the same key storage as I have always used and each key is in its own space i.e. they are not jumbled up. He suggested to the dealer that the keys should be replaced under warranty ( bought five years warranty when bought the car) but they said keys would be regarded by Skoda as "Consumables" and therefore excluded.
18-1-2018: Report of 'hi go' satnav screen of 2016 Skoda Octavia Scout becoming hot to the touch, then completely shattering showering the driver with slivers of glass. Owner took back to local Skoda dealer, who ordered new screen. Factory got involved, remotely connected to his car and said damage has been caused by heavy impact to screen and the explosion type incident is not a safety issue. Rejected his claim.
5-2-2018: Report of DQ200 7-speed dry clutch DSG of 2013 Skoda Octavia 1.6 TDI DSG not going into 6th antil car reaches 70mph and not going into 7th at all. Will paddle into 6th and 7th but will not change up by itself. Probably needs a software update for the Mechatronics.
10-2-2018: Report of Multiple Collision Brake system problem with 2013 Skoda Octavia 1.4 TSI at 14,500 miles. When switching on the ignition, the driver's airbag light (centre dashboard) came on and then indicated the driver's airbag was switched off. An orange light on the instrument dial is permanently on when the engine is running, indicating the driver's airbag is switched off, but the performance of the car seems to be unaffected. Local garage has all the electronic diagnostic equipment required to trace the fault , and this indicated that the Multiple Collision Brake System had "no function". However, it has not proved possible to find out what actual steps need to be taken to return this brake system to correct operational performance. Seems to be connected to problems with the autonomous braking system on Golf VIIs.
15-2-2018: Report of failure at 38,000 miles of dual mass flywheel of 2014 Skoda Octavia 2.0 TDI with DQ250 6-speed wet clutch DSG. Out of warranty. Replaced by Skoda dealer for £1,009.39.
20-2-2018: Report of dual mass flywheel failure on 2014 Skoda Octavia Estate 2.0 TDI Elegance CR, 150PS, DSG 1968cc, first registered on the 14th February 2014.
21-2-2018: Report of turbo failure on 2014 Skoda Octavia 1.4 TSI at 23,000 miles, signified by yellow warning lights (EPC & Exhaust) appeared on the dash display. Skoda dealer diagnosed new turbo at a cost of £1,770, but Skoda paid this leaving owner with only the labour bill of £450.
24-2-2018: Report of engine failure of 2015 Skoda Octavia 1.6 TDI at 45,000 miles. Seems that timing belt jumped a sprocket and engine self-destructed.
13-3-2018: Report of timing belt of 2014 Skoda Octavia vRS 2.0TDI failing at 88,000 miles, destroying the engine. Manufacturer recommendation for cambelt replacement is at 140,000 miles or 5 years, or whichever comes soonest.
22-3-2018: Warning light for Charge Pressure Activator came on in 2014 Skoda Octavia SE TSI petrol Estate at 20,180 miles. Supplying dealer replaced it at cost of £180 + labour (total £381).
31-3-2018: Learned that from 2018 Skoda will not cover clutches or DSG clutch packs in its Skoda branded extended warranties.
5-5-2018: Report of primary and secondary waterpumps in a 2014 Skoda Octavia 1.6TDI gradually breaking up between 28,448 and 30,535 miles and remedial work costing a total of £1395.11 to rectify. Over the period this included £177.66 for a thermostat, £188.96 for a temp sensor and £974.49m for water pump, seondary water pump, timing belt kit, coolant and labour.
13-5-2018: Report of stop/start system failing on 2016 Skoda Octavia, immobilising the car. AA bump started it in reverse and owner was able to drive to the Skoda dealer normally. Later, Skoda dealer told owner that the clutch and dual mass flywheel had failed, and invoiced him for £1,200. Seems obvious that what failed here was the starter ring on the dual mass flywheel that should have been warranted, but the dealer put it through as a clutch fault which would not have been warranted.
23-5-2018: Report of engine management light coming on in a 2015 Skoda Octavia 1.4 TSI estate at 17,000 miles. E ach time Skoda Assist has diagnosed "P219600 02 sensor". First time the warning light came on was on 27th July 2017. New sensor had to be ordered. Same thing happened 3rd May 2018. This time SKODA Assist came back and fitted a new sensor the next day. Then on May 18th engine light went on a again, after about a 4 mile journey, and again the Skoda assist diagnosed the same problem, which he reset, and advised owner to go back to the garage.
5-7-2018: Report of upgraded Columbus infotainment system in 2014 Skoda Octavia losing sound, but everything else continuing to work. Skoda dealer quoted £2,700 to replace the unit and is seeking a contribution from Skoda. More likely a single wire has come off.
22-8-2018: Report of new Skoda Octavia 1.5 TSI SE L 150 bought June 2018 running roughly. In owner's words, "it’s so shaky it can be felt in the passenger seat at low speeds especially at around 1500 revs and when the engine switches to ECO mode." She returned it to the Skoda dealer who was initially unable to find anything wrong. Later he did manage to replicate the roughness and borrowed another 1.5TSI from another dealer which was found to be the same. Owner now being told it's a "characteristic".
25-8-2018: Report of ACC automatic braking system of 2016 Skoda Octavia bfiefly being triggered by a crisp packet floating across the M25 in the wind. Another recent report of this in a Golf: 22-7-2018: Report of autonomous braking of 2014/64 reg VW Golf VII being activated by a carelessly discarded crisp packet from the vehicle in front that wrapped itself around the Golf's radar sensor.
30-8-2018: Report of q/c of 2015 Skoda Octavia 1.4 TSI 140 SEL estate intermittently failing.
12-9-2018: Report of failure of turbo of 2014 Skoda Octavia 1.4 TSI in 2016 after 20,000 miles. Turbo replaced under warranty. Two year later in 2018, 2nd turbo failed at 40,000 miles. Owner quoted £1,100 for a new turbo after a £600 discount because car was properly serviced. We explained: " The reason for the failure is switching off the engine when the turbo is too hot, which it might be after constant speed cruising on the motorway or ascending a long incline or towing. That carbonises the oil in the turbo bearing oil feed and oil return pipes, restricting the flow of oil to the turbo bearing that then heats up even more than it would otherwise have done and eventually fails. Drivers used to be warned about this with stickers in the cars but, like every sensible warning that could be construes as an 'inconvenience' these sort of warnings long fell by the wayside. The reason why your second turbo failed will be because the carbon choked turbo bearing oil feed and oil return pipes were not replaced at the same time as the turbo, thus starving the new turbo of sufficient oil. I don't think you'll get any further with Skoda than you have already, but at least you now know why the two turbos failed. (If you're wondering how the stop/start system works with this, it senses if the turbo is too hot so will not automatically cut off the engine if it is. That's a good test on the motorway. If the engine does not automatically switch off when you stop for fuel, leave it running.)"
14-10-2018: Report of DQ200 7-speed dry clutch DSG of 2015 Skoda Octavia SE l TDI 110 auto replaced under warranty at 32,300 miles in August 2017 at a cost of £3,500. Has now done 50,000 miles.
13-1-2019: Report of owner finding it difficult to pull away in 1st gear in a new WLTP Skoda Octavia 1.5 TSI withot it jerking (jumping around). Unless he pushes the accelerator down, it will not pull smoothly in 1st gear. Skoda dealer had the cheek to blame the driver. We suggested that switching to Super petrol might help because of the increased torque it provides at low revs.
23-2-2019: "Misting" (leaking) of front dampers found on 2017 Skoda Octavia 1.6 TDI when in for a service.
31-3-2019: Report of clutch pack failure in DQ200 7-speed dry clutch DSG in 2014 Skoda Octavia 1.4TSI DSG at 23,000 miles, immediately after a service. AA patrol plugged his laptop into the car’s system and diagnosed ‘ 1 x DTC in transmission for fault with No. 1 clutch P1898’. Skoda paid for the parts. Owner had to pay £600 for the labour.
9-4-2019: Report of April 2018 Skoda Octavia 1.5 TSI estate engine revving "at the very idea of lifting the clutch". Back to the dealer 3 times and this was sorted but, "since then the car buck jumps and judders, in low gears, usually when cold. The dealer has tried to sort this out twice." Dealer told owner that there might be a fix by September 2019.
11-4-2019: Report of cooling system problem with Skoda Octavia purchased at 1 year old from Skoda dealer to use as a taxi siscovered at its first dealer service. Flagged up that the coolant was a "strange colour and that the car would need to be fixed." Since then owner suffered failures of coolant leaks, water pumps replaced, heater matrix replaced 3 times. The car has been off the road a number of times. Then the heating system failed and the car was back off the road again for 5 days. After repair the car it then broke down 2 days later with the same issue and has now been back in garage for last 5 days . The Skoda dealer doesn’t know what’s causing this.
14-4-2019: Owner of March 2015 Skoda Octavia TDI estate told by Skoda dealer that engine needs a new timing belt at 4 years old and also that one of the dampers is leaking.
30-4-2019: Report of differential bearing failing in final drive of December 2014 Skoda Octavia 1.2 TSI at 31,000 miles. Skoda have offered to pay half of the parts cost as a goodwill gesture leaving owner with a repair bill of £970.
1-7-2019: Report of clutch failure on Skoda Octavia 1.4 TSI at 27,000 miles. Reader had to pay a 'diagnostic' fee of £60 just for the dealer to tell him his clutch had failed.
5-7-2019: Report from owner of Skoda Octavia 1.5 TSI that bucks and judders in the lower gears (9-4-2019) that 4 tankfuls of superunleaded did not cure the problem.
17-7-2019: Owner of 23,700 mile 2017 Skoda Octavia 2.0 TDI received an email from the supplying dealer advising him to book the car in for a timing belt and waterpump replacement. This might be a clerical error, it might point to a known manufacturing fault (in which case the work should be free of charge), or it might be an attempted rip-off.
September 2019: Problem of hesitation and kangarooing of 1.5 TSI engine in VAG cars finally resolved by a software fix from early September 2019. See: Audi Cures 1.5TSI Hesitation with 48v Mild Hybrid Drivetrain.
2-9-2019: "Horrible banging sound" reported from DQ200 7-speed dry clutch DSG of 2017 Skoada Octavia 1.5TSI whe pulling away in stop/start mode, but only on occasions.
27-9-2019: Report of "tapping noise" at idle from engine of 2018 Skoda Octavia 1.5TSI at 19,873 miles just prior to going in for a service. If this is its first service the reason could well be a choked oilway to the valve lifters.
24-10-2019: Report from reader that she has been told by her Skoda dealer that 'kangaroo hop' software fix does not always work for all 1.5TSI engines. Dealer wants the car for 3 days to see if the fix works. Dealer has told her that the possibility of repair will depend on the type of ECU used in the manufacture of the car. If the repair is not possible then she assumes she should request that they replace the ECU with the ‘correct’ type.
58 problems reported
We need your help with our latest Satisfaction Index, so that we can help others make a smarter car buying decision. What's it like to live with your car? Love it? Loath it? We want to know. Let us know about your car - it will only take a few minutes and you could be helping thousands of others.Help us with the Honest John Satisfaction Index now