Mercedes-Benz EQA Review 2024

Mercedes-Benz EQA At A Glance

3/5
Honest John Overall Rating
The Mercedes EQA is a stylish electric small SUV with a premium image, upmarket cabin and decent range. It's not that great to drive, though, with less performance and worse handling than rivals, while mediocre charging speeds and comfort also let it down.

+263-mile range is good for a tall EV. Well equipped with a classy cabin. Feels quicker than figures suggest.

-Still lacks outright performance in EQA 250 form. So-so ride and handling. Charging speeds aren't the best. High cabin floor.

New prices start from £49,645

The Mercedes-Benz EQA is the smallest electric car in the firm's 'EQ' sub-brand, an alphabetised range which spans from EQA all the way up to EQV. It might be the cheapest and most compact EV Mercedes makes, but it still costs from over £47,000. In this review we'll see if it can justify this premium price. 

Mercedes-Benz is not shy when it comes to churning out new cars. It usually has the largest number of different bodystyles of any car company out there, with a full nine different models based off the A-Class (not including several other AMG variants). Yet just two of those compact A-Class-based cars are electric. Why is that? 

Well, it can't escape your notice that the five-seat Mercedes EQA and seven-seat EQB are small SUVs. SUVs are very much on trend of course, but another reason these are the first compact models to go all-electric is that the tall bodies allow chunky battery packs to be wedged into the floor without the passenger compartment turning into a coffin.

It's the same reason why there's so many high-riding rivals to the EQA, including the Audi Q4 e-tron, the Volvo XC40 Recharge and the Lexus UX 300 e. Even lower-riding alternatives are still somewhat SUV-shaped, and these include the new Genesis GV60, the Hyundai Ioniq 5, the Polestar 2 and the Ford Mustang Mach-E

Mercedes-Benz won't thank us for calling the EQA a touch old-tech in its design, joining the XC40 and UX as being an electric car based upon a petrol and diesel car (the Mercedes GLA) rather than a bespoke, ground-up like many offerings. 

But that hasn't stopped it delivering respectable range and efficiency, with a possible WLTP-rated 263 miles on a charge from its 66.5kWh battery. Rapid charging speeds are up to 100kW, which was decent a few years ago but is now behind the class best, although it'll still give you a 10 to 80 per cent charge boost in around 40 minutes. 

With 190PS from an electric motor powering the front wheels only, the EQA 250 won't be much cop at racing Teslas away from the lights, as its modest 0-62mph time of 8.9 seconds suggests. But it feels quicker than that, offering adequate performance for most needs but little to engage the keen driver. Happily, more powerful four-wheel drive EQA 300 and 350 variants are on the way. 

The same applies to the overall driving experience, with excellent refinement but underwhelming handling and a ride that's soft but not as composed as we'd hoped. It's a little disappointing given the calibre of electric SUV rivals around these days. 

Still, the EQA's best trait is how normal it feels - it's perfect if you want an electric car that doesn't feel totally alien compared to a petrol or diesel car. With the same classy, high-tech cabin as the EQA, plus a decent amount of space, it can slip into family life with ease. We just wish it was better to drive given how much it costs. 

Looking for a second opinion? Why not read heycar's Mercedes-Benz EQA review.

Ask Honest John

Can I manually adjust the windscreen wipers on my Mercedes-Benz EQA?

"Is it possible to manually adjust drivers side windscreen wiper, which touch A pillar, on a Mercedes EQA. Dealer states computerised job, half hour labour, £90."
As far as we are aware there is no facility to manually adjust the windscreen wipers on this vehicle, but you may have more success if you seek the advice of an independent Mercedes-Benz specialist who will have access to the same diagnostic tools as a Mercedes dealer, and they may be able to make this adjustment at a reduced cost.
Answered by David Ross

Can I improve the ride on a Mercedes EQA?

"What could improve the ride quality, comfort, of Mercedes EQA 250?"
If you are finding the ride quality of your Mercedes too firm, changing the tyres for something with a larger aspect ratio would give you extra sidewall to help cushion the ride. You can search for your existing tyre size on blackcircles.com and adjust the aspect ratio by 5 or 10, depending on the wheels you currently have fitted. You could also try decreasing the tyre pressures to the lower recommended level.
Answered by David Ross

Do I need a Crit'Air vignette for an electric car?

"Do I need a Crit'Air vignette for my Mercedes EQA for Cherbourg and the surrounding region?"
As of January 2023, the zones requiring a Crit'Air sticker are within the A86 area of Paris from Monday to Friday, as well as Lyon, Aix-Marseille, Toulouse, Nice, Montpellier, Strasbourg, Grenoble, Rouen, Reims and Saint-Étienne. You can view the information in more detail on the government website here: https://certificat-air.gouv.fr/, which suggests you will not require one for your vehicle in the Cherbourg area. However, it is worth double-checking - you can consult the government website or contact the local tourist board, but at less than 4 Euros for a sticker, it may be worth buying one anyway.
Answered by David Ross

How reliable are electric cars?

"How reliable are electric cars in general? And how reliable is the Mercedes-Benz EQA, in particular? What yearly maintenance costs are involved, and what items need replacing? "
Electric cars are usually very reliable. They have fewer moving parts than petrol or diesel models, so there's less to go wrong. The Mercedes EQA is a very new model so it's too soon to tell how reliable it'll be in the long-term, but we doubt there'll be any major issues. Mercedes generally performs well in our Satisfaction Index: https://www.honestjohn.co.uk/honest-john-satisfaction-index-2020/honest-john-satisfaction-index-2020-the-results/ In terms of maintenance, the Mercedes EQA has a servicing interval of one year/15,000 miles. Check with a Mercedes dealer for costs, but it's likely to be less than a petrol or diesel car.
Answered by Andrew Brady
More Questions

What does a Mercedes-Benz EQA cost?