Review: Lexus UX (2019)

Lexus UX (2019): At A Glance

• New prices start from £29,900, brokers can source from £29,755
• Contract hire deals from £302.74 per month
• On average it achieves 52% of the official MPG figure

Lexus UX (2019): What's It Like Inside?

• Boot space is 401–1231 litres
• Euro NCAP rating of five stars

Dimensions
Length	4495 mm
Width	2078 mm
Height	1540 mm
Wheelbase	2640 mm
Full specifications

While this may be a crossover, the driving position in the UX is a lot lower than you may expect. Those wanting a high driving position and a car that's easy to get in and out of may want to look elsewhere.

The driving position overall could be better, mainly due to the fact the steering wheel doesn't adjust for reach enough, something taller drivers will notice. Entry-level models have six-way manual seat adjustment while there's the Tech and Sound Pack as an option which adds electric eight-way seat adjustment with lumbar support.

The build quality is as high as you'd expect of a Lexus but while it's all very good, it doesn't have the style or cutting edge of rivals. There are too many scratchy plastics for a car intending to take on the premium cars of this world. Compare this to the interior of an Audi Q3 and it feels a generation behind in that respect. Nothing stands out as innovative here.

The infotainment is one of the worst offenders. The rather uninspiring menus and small screen we could forgive but the touchpad system and strange volume and radio controls are awkward. It makes the whole thing annoying and often distracting to use.

The simple system used in the Corolla is much better. Although like that, there's still no Apple CarPlay or Android Auto in the Lexus, something we think should certainly be standard on a £30k car.

Similarly, the standard 7.0-inch display is small compared to rivals and even if you go for the larger 10.3-inch screen, it's display is low res compared to the bright and sharp screens that have become the norm, even on cheaper cars.

It's as you move back that the UX's real weakness quickly become apparent. The rear seats are cramped - even when compared to other small crossovers. It's hard to get in and out of - the tight footwells and lack of knee room mean even children can struggle, especially with a taller driver or front passenger. You'd struggle to get four adults in the UX. There aren't even any rear door pockets.

But worse still is the tiny boot. It's just 320 litres which is terrible for a small crossover and by far the smallest in its class. Go for an E-Four model and this drops to just 283 litres - less than a Ford Fiesta. Meanwhile the odd flimsy luggage 'cover' is hardly what you'd expect in a premium car.

Lexus says that because there’s no room under the bonnet for the standard 12v car battery, it has been located under the boot floor, along with the power control unit for the second electric motor in four-wheel-drive versions. Unsurprisingly, there’s no room for a spare wheel, space-saver or otherwise.

Standard Equipment from launch: 

UX grade features the second generation Lexus Safety System+, seven-inch Lexus Navigation and multimedia system with DAB, dual-zone air conditioning, heated front seats, roof rails and 17-inch alloys.

F Sport includes F Sport interior and exterior styling features, including F Sport 18-inch alloy wheels, black front spindle grille and black door mirror housings. In the cabin there are F Sport front seats with fabric and Tahara upholstery and F Sport pedals and steering wheel. The specification also includes rear privacy glass, LED front fog lights, heated, power-adjustable front seats, heated steering wheel and a memory setting for the door mirrors.

Takumi, named in celebration of Lexus’s skilled takumi craftsmen, offers smooth leather upholstery, washi paper-grain trim inlays, integrated front seat heating and ventilation, a bespoke Mark Levinson 13-speaker Premium Surround Sound system, 10.3-inch Lexus Navigation and multimedia display, 360-degree camera, colour head-up display, sunroof, power tailgate, auto-folding function for the door mirrors, smart entry system, 18-inch alloy wheels, Blind Spot Monitor and Rear Cross Traffic Alert with braking function.

What's the Lexus UX (2019) like to drive?

• Engines range from 250h to 250h E4
• Readers report Real MPG to be between 39–55 mpg

There's only one engine in the UX range - a self charging hybrid. As it's not a PHEV, you don't have to plug-in the UX to charge. Instead the battery is continually recharged whenever you brake or coast - there's a handy graphic on the dash to show you what's powering and recharging as you go.

Despite the 250h badge, the UX actually uses the same 2.0-litre self charging system as found in the Toyota Corolla and not the 2.5-litre from the RAV4. Not that it's any poorer for using the smaller engine. In fact, we think the 2.0-litre is the better hybrid. 

When it comes to hybrids, Toyota has more experience than any other manufacturer and it shows. The UX is incredibly smooth. You pull away in electric power and the engine kicks in when need. However, the transition is so polished, you will hardly notice.

That's down to the fact the UX is well insulated from noise. Indeed, refinement is a big plus for the Lexus and around town it's wonderfully quiet and effortless. In fact, it will go up to 71mph on electric power alone if you want, although at leisurely pace.

There are no problems with performance when the UX is driven in standard hybrid mode. It's never short on power and accelerates with plenty of gusto if required. The issue that you'll find here is the CVT gearbox.

Yes it's a recurring complaint, but we can't ignore the fact that the single variable gear CVT set-up means hard acceleration is met with a continual engine drone. However, what we wil say is that it's far less noticeable in the UX than other Lexus models - the ES for instance.

Plus, in everyday driving it's something you're unlikely to experience unless you really plant your right foot for a prolonged period. It means you can still drive the UX quickly without having to endure the resultant noise created by the CVT gearbox.

The brakes are good too with little of the on/off nature you often find with hybrids due to the regenerative braking. Instead the UX slows down and stops smoothly, although it's still not quite as natural as a petrol or diesel crossover.

Our experience of the ride is a bit of a mixed bag. Initially it seems very smooth and forgiving, but it's soon caught out on uneven roads and the suspension tends to feel busy and quite firm over rough surfaces.

Go for an F Sport model and you can go for the optional Adaptive Variable Suspension as part of the Tech & Safety Pack. This is designed to decrease body roll when cornering and improve ride comfort.

Rear visibility isn't the best but the compact  dimensions of the UX make it easy to park in the average space and all models get a rearview camera, although strangely, front and rear parking sensors are available as an option on lower trims.

The light and responsive steering is great around town but it's artificial feel means the UX isn't especially enjoyable or agile on a more challenging road. And at motorway speeds you can find yourself constantly correcting the steering.

Engine	MPG	0-62	CO2
250h	94–97 mpg	8.5 s	94–97 g/km
250h E4	103 mpg	8.7 s	103 g/km

Real MPG average for a Lexus UX (2019)

Real MPG was created following thousands of readers telling us that their cars could not match the official figures.

Real MPG gives real world data from drivers like you to show how much fuel a vehicle really uses.

Diesel or petrol? If you're unsure whether to go for a petrol or diesel (or even an electric model if it's available), then you need our Petrol or Diesel? calculator. It does the maths on petrols, diesels and electric cars to show which is best suited to you.

What have we been asked about the Lexus UX (2019)?

Every day we're asked hundreds of questions from car buyers and owners through Ask Honest John. Our team of experts, including the nation's favourite motoring agony uncle - Honest John himself - answer queries and conudrums ranging from what car to buy to how to care for it as an owner. If you could do with a spot of friendly advice before buying you're next car, get in touch and we'll do what we can to help.