Kia Sorento (2015–)
Seven seats as standard.
Good level of standard equipment, particularly in KX-2 trim or higher.
Easy to drive.
All-wheel drive system works well on poor surfaces.
Five star Euro NCAP rating. 90% adult protection; 83% child protection; 67% pedestrian protection; 71% safety assist.
What to watch out for
Bottles in bottle holder behind gearlever get in the way in manual models.
KX-1 models miss out on navigation and touch screen.
Automatic transmission increases emissions quite a lot.
No canbus connections for the wiring and cables for towing a trailer or caravan. The cables have to be run from the battery to the rear of the car - quite a big job.
KIA service contract does not include an oil and filter change at every service.
7-2-2018: Horsebox tower unhappy that clutch of manual Sorento KX1 strongly smalling of clutch when manoeuvring the horsebox or reversing up a slope. Doubts the official 2.5 ton towing weight.
5-4-2019: Report of clutch of April 2017 KIA Sorento failing after 6 months. Replaced under warranty. Failed again in February 2019 and clutch and DMF were replaced at a cost of £2,900, later reduced by 10% when lessee of the car complained.
9-10-2019: Report of surface corrosion on the wheels of a 2016 KIA Sorento in 2018. Photos/report were sent by dealer to the warranty customer service. KIA indicated it had changed its policy and only specific types of corrosion was accepted. The claim was rejected. Owner tried again in 2019 to no avail and was advised to contact KIA Customer Services direct. By this time a the sunfoof had begune to open slowly due to an accumykation of detritus and moisture and the dealer wants £176 to remove, clean and service this.
We need your help with our latest Satisfaction Index, so that we can help others make a smarter car buying decision. What's it like to live with your car? Love it? Loath it? We want to know. Let us know about your car - it will only take a few minutes and you could be helping thousands of others.Help us with the Honest John Satisfaction Index now