Ask Honest John

Most recently answered consumer rights questions
I have a Jeep Grand Cherokee that I purchased from a dealer and after seven days it overheated, causing damage to the engine. He's refusing to do anything under the warranty he provided with the car or...
I recently purchased a 2014 Ford B-MAX through a main Ford dealer. However after reading reports about the auto box I am a little concerned. The car has done less than 3000 miles with no problems at all....
I purchased a 2011 Skoda Fabia TSI with 19,119 miles on in May 2014. Today - with 31,800 miles on the clock - the DSG has died. The car is only driven about 4000 miles per year. How do I go about pursuing...
My wife has a 2012 Volkswagen Golf TDI 1.6. She specifically asked the Volkswagen garage not to apply the EA189 emissions fix when the car had its service and MoT. However, it appears that they have applied...
I bought four new Bridgestone Potenzas for my 2004 BMW Z4 around 14 months ago from a big name tire company. I've noticed both rear tires have started to develop cracks around the outer part of the tread....
When I agreed last October to buy a Saab 9-3 TID convertible with 69,000 miles, the garage agreed to change the timing belt. The engine cut out and stopped working last week, AA discovered it was the timing...
I just purchased a used Honda CR-V from a Honda dealer. After picking it up, I felt it had stiff steering and was concerned about safety. I have since found out that this is a characteristic of CR-V However,...
I seem to have stumbled upon a whole world of hate this past week. I recently just passed my driving test and purchased my first car. The car in question was a Volvo C30 R Design. I don't know diddly about...
I bought a Mitsubishi L200 Barbarian in March 2016. At the time the mileage showed just over 31,000, the car came with full Mitsubishi service history that backs up the mileage throughout. I have now decided...
MINI are quoting me one year's extended warranty, £425 including emergency service with £100 excess. My MINI Cooper is three years old with 12,757 miles on the clock. Is it worth it?