Ask Honest John

Most recently answered consumer rights questions
I purchased a 2008 Vauxhall Corsa 1.2 recently. Today it drove fine, but after an hour of driving I stopped to go to the shop and when I came back and started it the engine oil light came on for a minute...
I bought my Volkswagen Golf GT 2013 from a main Volkswagen dealer last year and the paint has started to peel on the bonnet, front and rear bumper. What are my options, is this going to cost a fortune...
I purchased a 2012 Ford Focus automatic in March 2015. On the drive home I felt the gears were not working properly. I decided it might be different from my old Ford Focus so waited a while. I eventually...
I have a Jeep Grand Cherokee that I purchased from a dealer and after seven days it overheated, causing damage to the engine. He's refusing to do anything under the warranty he provided with the car or...
I recently purchased a 2014 Ford B-MAX through a main Ford dealer. However after reading reports about the auto box I am a little concerned. The car has done less than 3000 miles with no problems at all....
I purchased a 2011 Skoda Fabia TSI with 19,119 miles on in May 2014. Today - with 31,800 miles on the clock - the DSG has died. The car is only driven about 4000 miles per year. How do I go about pursuing...
My wife has a 2012 Volkswagen Golf TDI 1.6. She specifically asked the Volkswagen garage not to apply the EA189 emissions fix when the car had its service and MoT. However, it appears that they have applied...
I bought four new Bridgestone Potenzas for my 2004 BMW Z4 around 14 months ago from a big name tire company. I've noticed both rear tires have started to develop cracks around the outer part of the tread....
When I agreed last October to buy a Saab 9-3 TID convertible with 69,000 miles, the garage agreed to change the timing belt. The engine cut out and stopped working last week, AA discovered it was the timing...
I just purchased a used Honda CR-V from a Honda dealer. After picking it up, I felt it had stiff steering and was concerned about safety. I have since found out that this is a characteristic of CR-V However,...