Ask Honest John

Most recently answered insurance claims questions
A few months ago a woman stopped dead on a roundabout and I went in to the back of her car. I wasn't going fast and both cars were drivable afterwards. I had two kids in the back who were both fine. She...
My daughter received an email from her insurance company, but addressed to a different person. She deleted this thinking it was spam. She then received a letter saying she needed to reply to them urgently...
A friend of mine had a minor collision recently. It happened in near stationery traffic and he went into the back of a taxi. His car only had a scratch but the taxi received a dent. The driver and passenger...
I had a faulty clutch on my 2003 Vauxhall Vivaro. My local garage stripped the van and I supplied the clutch from a reputable dealer.The garage fitted the clutch and when it did not release they said it...
Last year I was coming out of a parking space as a car came round the corner. Thankfully, I braked (was only doing 1mph/2mph) and the cars did not touch but I was in shock as it was the closest I have...
Having suffered a "No Fault" accident, I cannot get the other driver's insurance company to repair my car. I own a 2002/2003 Volkswagen Passat 2.0-litre petrol saloon from new, with 59,000 miles and have...
My insurance company has just notified me that my car has been written off by the assessors. The other party has sole liability. What sort of money am I looking at for a pay out for a 2009 automatic Vauxhall...
My car insurance is now due for renewal but premiums are all excessively high, being 75-100 per cent more than last year, even though I have 14 years NCD. When I contacted my current insurer it appears...
Somebody reversed into my car at a supermarket doing about £800 of damage. They left a note on my windscreen with their telephone number, asking me to contact them. They admitted liability to their insurance...
Three weeks ago my wife's car, a 2003 plate Range Rover LPG, was hit outside our house by a drunk driver. The driver was arrested and charged. We have gone through our insurance who have provided a hire...