We had a minor bump on a garage forecourt - and now the police are involved?

My wife recently bumped into a parked car on a garage forecourt. She got out, looked at the car, found no damage and so drove off. Now we find an insurance claim has been lodged and have also received...

My daughter's parked car was hit by a taxi driver- if we claim from his insurer, will her premiums increase?

My daughters Volkswagen Up was parked outside our house when a taxi hit the rear bumper on Christmas Eve. He tried to drive off but the occupants stopped him and I have his details. I contacted the taxi...

My car was written off by an uninsured driver - why was this recorded as a 'fault' claim against me?

I'm a 60 year old IAM F1RST and ROSPA Gold qualified driver. Whist driving my daughters car to work, I was T-boned by a vehicle with a cloned reg plate that didn't give way on a major junction. The police...

My car was written off at no fault of my own - can I claim any future premium increase from the other insurer?

A driver recently pulled out from behind a parked car and hit my 2004 Audi A8 quattro. I've been offered £3400 as an uneconomical repair. My insurance is with Elephant UK and theirs is with Diamond, which...

A truck hit my daughter's car at a roundabout, but their insurer won't respond - what do we do?

My daughter recently had an accident when a M&S truck caught the side of her car at a roundabout. She is insured by LV and the M&S truck is insured by Zurich. LV cannot seem to get a response out of Zurich,...

Can an insurer threaten to void a policy for not disclosing a part-time job?

My son passed his test in July 2017 and he got insurance in his own name with Go Girl (Sabre) at £1550 per year for his 2012 Vauxhal Corsa 1.2. Unfortunately he collided with another car just before Christmas...

I'm buying a car which has a previous insurance claim made on it - how can I check what the claim was for?

I'm in the process of buying a secondhand vehicle. When I got an insurance quote I was told that there had been a previous no fault insurance claim for the vehicle. Is there any way that I could find out...

A dealer crashed my car and is repairing it for free, but can I get anything else out of them?

I took My 66-plate Skoda Octavia to the Skoda dealer with a tyre monitor problem, which they fixed. But after they washed the car, the service receptionist crashed my car into one of the new cars on the...

I drove into a traffic light but my insurer won't let me claim for personal injury - is this correct?

Recently, on a very dark and rainy night, I was turning from a minor road onto a major road. I looked into my mirror whilst turning into the road. As I was looking behind, I went over the middle island...

I was involved in a no fault accident - can I claim for the rise in my premium?

I was involved in a no fault accident (a bus drove into my car). My insurance premium has been increased even though I have protected No Claims Bonus. Can I claim the extra premiums that I will have to...