I had a no fault accident, but the other party's insurer are impossible to contact - what do I do?

I had an accident in December 2017 that wasn't my fault. The other driver's insurers, Quote Me Happy, are proving impossible to contact. The other driver doesn't seem willing to help. Where do I go from...

I was given a hire car after an accident - am I responsible for the £2784 bill if the other insurer refuses to pay out?

On 8 August 2017, my car was hit from behind while my husband was driving. The other party fully accepted liability. When reporting the incident to Saga, I was passed onto Claimfast and I spent the best...

My son has received a county court summons for writing off someone's car - how can he avoid a CCJ?

My son had a small collision in November 2017, causing minor damage to both vehicles invloved. He admitted liability at the scene as it was clearly his fault (he pulled out of a layby but did not spot...

My son had an accident four months ago - can the insurer insist he still pays the premium for the next eight months?

My son had an accident four months ago and the insurance broker is really messing him about. When he had the accident, the insurance broker said they would not pay for recovery or storage, so my son organised...

Can an insurer combine damage repair costs from two separate accidents to write off a car?

My father was involved in a collision, causing damage to the nearside rear of his 2016 Ford Fiesta. The third party accepted responsibility and we contacted my father's insurer to inform them. We confirmed...

I hit a car, then another vehicle hit my car afterwards - why am I being charged two excess fees?

I had a collision in the snow on 28 February, which was my fault. While exchanging details with the other party, an out of control tractor drove into the other party’s vehicle, knocking it into mine and...

My insurer paid out a false claim, leaving me with higher premiums - what can I do?

While sorting out insurance for my new car, I've been informed by my new insurer that there's a claim on my insurance for an incident that was reported on the 17 March 2017. There was an incident in a...

A fraudulent claim is being made against me for damage that I couldn't possibly have caused - what do I do?

Nine months ago, I was sitting in standstill traffic looking out of my driver's side window when I felt a bump. My car had made contact with the car in front of me. I feel like I would have noticed if...

My daughter hit a car at 5mph and the driver is claiming whiplash - can we do anything about this?

My 22-year-old daughter was second in line at a local roundabout in rush hour traffic. The Mercedes-Benz GLA in front went, but then slammed on his brakes as he saw a car coming from the right on the roundabout....

My low value car was damaged and I need to claim for repairs, but how do I stop it being written off?

My 2007 Skoda Superb, which I use drive as a taxi, was hit by a car. It's damaged near the back door and rear panel near the sill. The sill is badly dented, but the door closes and locks. It probably needs...