I sold a car to customers who now want to reject it after crashing it - what are my rights?

I am a car dealer and have recently sold a car to someone (about two months, three weeks ago). They have never contacted me until yesterday 10/08/2010 .They emailed me saying that they wanted to reject the car because it is using lots of oil. They have taken the car to a main dealer who is trying to frighten them into spending £4000 on a new engine. Also in the email, they have told us that they have a crash in the car and it is now repaired. I am more than happy to collect the car and have the problem sorted out. Where do I stand?

Asked on 11 August 2010 by jenson1cars

Answered by Honest John
If they have crashed the car then you don't have to take it back. The only way they can force you to take it back is if it is in the condition in which you sold it to them. It could well be that the crash caused the oil problem. If you think you need legal advice, consult lucy.bonhamcarter@autolaw.co.uk
Similar questions
Three weeks back, I purchased a 2003 Range Rover with a new MoT. Advisories were a slight leak on transfer box and mileage unreadable through failing pixels. The dealer 200 miles away refused to communicate...
I bought a new Jeep Renegade via Carwow. Firstly, it was driven to my home, from the dealer, which I have since noted is some 240 miles away. This was never discussed. Bad enough but it the actual mileage...
I bought a 2014 Mercedes-Benz SLK in Fire Opal Red five months ago. There is micro blistering of the paint which is worse at low temperatures and then disappears when it is hot.The blistering looks like...
 

Value my car