Extended used car warranty woith additional turbo premium refused to cover failed turbo!
I purchased a 2005 Volkswagen Golf GTD with 80,000-miles on the clock and paid extra for a 12 month warranty. Firstly, the ABS pump failed and the company covered half the cost, then 10 months later the turbo failed and they refused to pay for any of the repair.
According to the dealer, the turbo failure was a ‘sudden and unforeseen failure’. I have disputed this, but they just keep fobbing me off. I am now £850 out of pocket plus the £200 cost of the warranty and very frustrated. What can I do?
According to the dealer, the turbo failure was a ‘sudden and unforeseen failure’. I have disputed this, but they just keep fobbing me off. I am now £850 out of pocket plus the £200 cost of the warranty and very frustrated. What can I do?
Asked on 5 July 2013 by Chris
Answered by
Honest John
Forget any regulatory body. Simply sue the dealer who sold you the 'unsatisfactory' warranty for the £850 cost in the small claims track, starting with www.moneyclaim.gov.uk
Tell him that is what you propose to do before you do it in case he or the warranty insurer capitulates.
Tell him that is what you propose to do before you do it in case he or the warranty insurer capitulates.
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