Why has my insurance premium increased following a non-fault claim?

My wife had an accident and wrote off her own car, and two others. One of the other cars was mine. She had protected NCD (75 per cent). I claimed for my damage against her. Despite her NCD remaining at 75 per cent, it appears that her premiums are a lot higher than she would have expected them to be. Understandable, as we assume they are starting off from a higher premium before deducting the NCD. On the other hand, she did pay to have her NCD protected.

Also, I am insured by the same company, with my wife as a named driver. Looking through my insurance details, I noticed that I have been credited with two claims. OK, I claimed against my wife, but that shouldn’t go against me. Or am I getting these two black marks because my wife is a named driver? My premium is nearly three times what it was three years ago.

Asked on 15 February 2011 by JW, via email

Answered by Honest John
Insurers always give me a lot of gobbledegook in response to this question. But I think that if you pay for NCD protection then that should protect you from a premium rise as a result of a claim. Otherwise, NCD Protection is misleading and it is potentially fraudulent for insurers to charge for something you do not actually get.
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