Insurance - £200 Premium for Tinted Windows

Renewal for my Volvo XC90 came through from Direct Line for a fraction under £500, this seemed high so I logged on to the Direct Line website to see what they'd quote for a new customer. A quote came back for less than £400.

Cut a long story short after a calling I ended up talking to the "Customer Retention Team" who explained to me that the on-line quote wasn't valid because it didn't include all the factory fitted extras included on the car which I understand. I was then told that if I was a new customer (with my correct car details ie including all the factory extras) the quote would be £590.

Enquiring further I was told if the car didn't have factory fitted dark tinted rear windows the premium would drop to just over £390. This just doesn't seem right - have you come across this before?

Asked on 10 January 2011 by XCXC

Answered by Honest John
It's completely ridiculous, but not untypical of Direct Line.
Similar questions
My wife has been involved in an accident and her insurance company made an offer to settle as her car is uneconomical to repair. She has bought a new car even though she hasn't received the settlement...
My insurance company have cancelled my van insurance due to a mistake that was made when purchasing online. I forgot to declare a motoring conviction for a bald tire I received four years ago, will this...
My car engine caught fire three weeks ago. I have fully comp insurance. We have agreed on pay out and I have sent all documents back but am still waiting for the cheque. They have now asked for my insurance...
Related models
Handsome-looking, safe seven-seater brimming with kit and practical touches in its high-quality cabin. D5 is the one to go for.
 

Value my car