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I rejected a new car - when will I get a refund on the VED?

I’ve rejected a new car and have been refunded my money minus three months road tax. After six weeks, I've had nothing back from the DVLA for the remainder of the tax and the dealer won’t reply to my emails. What are my rights?

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You don't get the initial 'showroom' tax back - only a proportion of the annual tax of £140. But if you did not send your part of the V5C3 Section 9 to the DVLA, you have not followed the correct procedure and that is the reason for the hold-up.
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