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The paintwork is blistering on my Mercedes-Benz SLK - what should I do? 18 Apr 2017 (Ask HJ)
I bought a 2014 Mercedes-Benz SLK in Fire Opal Red five months ago. There is micro blistering of the paint which is worse at low temperatures and then... -
Is poor electric range on my new Volkswagen Passat GTE grounds for rejection? 7 Feb 2017 (Ask HJ)
My company car just came up for replacement. As I largely do short trips, I decided to ditch diesel and got a Volkswagen Passat GTE last week. My commute... -
Why can't my local dealer fix my Passat CC's faulty screen wash pump? 22 Nov 2016 (Ask HJ)
My partner has a 2015 Passat CC which she bought almost 12 months ago with 2000 delivery miles. She has been very happy with the car until a few months... -
Toyota Auris steering fault 11 Sep 2016 (Ask HJ)
I purchased a a used Auris HSD in 2013 from a Toyota dealer with a full service history and three years Toyota warranty remaining. I have had the car fully... -
Faulty car - what are our rights? 18 Jul 2016 (Ask HJ)
I recently purchased a used (2008 model) BMW 1 Series. When driving it home from the dealer the engine management light came on. I looked in the car's... -
Audi RS6 - what causes wheel buckle? 16 Jul 2016 (Ask HJ)
My Audi RS6 was bought new in late 2015 and has done 5000 miles. I reported an issue to the local dealer (not the supplying dealer) of a vibration through... -
Sudden decrease in fuel consumption 9 Jul 2016 (Ask HJ)
Back in March 2015 I asked you: "I bought a 2012 Honda Civic 1.8 EX i-VTEC in February, swapping it for my 2006 2.2i-CTDi. The overwhelming 'feature'... -
Can I reject my faulty X-Trail? 29 Jun 2016 (Ask HJ)
I bought a new Nissan X-Trail last month. After a week there was a system fault and the car would not switch off. I took the car back and the dealer said... -
Buying a nearly new car - what do you recommend? 9 May 2016 (Ask HJ)
I am looking to replace me 2011 Skoda Octavia 1.6TDI in the next year or so. I'm looking for a recommendation for a replacement that meets the following... -
Bought a used car last week and engine management light has come on 23 Mar 2016 (Ask HJ)
About a week ago I bought a used car (2007 Honda CR-V) from a local car dealer. Yesterday the engine management light came on and having the car inspected... -
contract hire paperwork invalid 6 Feb 2016 (Ask HJ)
I leased a contract hire VW Touareg (245hp) in October 2014. Long story short, it didn't steer in a straight line and VW finally replaced it in December... -
Bought a car - how do I return it? 1 Feb 2016 (Ask HJ)
I bought a used Vauxhall Insignia two weeks ago. The sales guy told me that the car had a full service history and I paid for a two year extended warranty.... -
My garage has charged an exploration fee - do I have any redress? 22 Dec 2015 (Ask HJ)
My daughter bought a 10k mile MINI Cooper in March 2015. In December, at £20k miles, the clutch failed. Guildford MINI Centre would not entertain a warranty... -
Rejecting used car - how do I do it? 24 Nov 2015 (Ask HJ)
My daughter bought a used car from a very large dealership in June. The car first refused to start approx two months later. then it began to refuse to... -
Swirl marks on new MINI paintwork 3 Oct 2015 (Ask HJ)
I collected my new MINI JCW from the dealers on 1st September. During the handover I noticed the paintwork was covered in swirl marks, which was very disappointing... -
Toyota Avensis Tourer maintenance advice needed 24 Apr 2015 (Ask HJ)
I own a Toyota Avensis Tourer (2009) diesel with 80,000 miles on clock. Can you please advise me whether I should have the timing chain changed along with... -
Which small cars have a sunroof and plenty of headroom? 2 Mar 2015 (Ask HJ)
Hello John, We're looking to buy a new small car, 5 doors, with an opening glass sunroof. First I thought it would not be difficult to find plenty of cars... -
Motorists attaxed 24 Jan 2009 (Ask HJ)
I understand that the rates and timings of VED taxes have been changed in the recent pre-budget. The telegraph previously printed a very useful guide to... -
Does anyone else have problems with the handbrake operation on the Volkswagen Touran DSG? 25 Feb 2012 (Ask HJ)
May I check, through your columns, with other Volkswagen Touran DSG owners about what I believe spoils an otherwise very nice car? My aggravation derives... -
What's the best van to use for fishing trips? 15 Aug 2025 (Ask HJ)
I am looking for best value van for £7000 for social use only. It will be used for for carp fishing but not business use.
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