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Reliability Index Adds User Reviews 14 Oct 2004 (News)
Every year Warranty Direct publishes its Reliability Index, based on the cost and frequency of claims on its aftermarket warranties. Now it has taken that one step further by inviting owners opinions of their cars. Added to Warranty Direct's own data, that is likely to give the most complete picture of the true reliability of cars. -
Mazda Tops Reliability Index Again 29 Sep 2004 (News)
For the fourth year running, Mazda has come out top of Warranty Direct's Reliability Index. This is an index which combines both frequency and cost of repair on 30,000 Warranty Direct MBI policies which are mostly for cars more than three years old and out of manufacturer warranty. -
Old Honda Civic Britain's Most Reliable Car 29 Apr 2006 (News)
The latest www.reliabilityindex.co.uk of 48,000 cars shows the old shape Honda Civic from 2001-2005 to have been cheapest in Warranty Direct... -
Chevrolet tops warranty 8 Jun 2015 (News)
Chevrolet has, rather surprisingly, knocked Japanese brand Honda off the top of Warranty Direct’s Reliability Index. Warranty Direct offers warranties to owners of cars with no remaining manufacturer warranty. Their Reliability Index is based on the frequency of failures and the cost of repairs to customers cars. -
Reliability Index Names Most Reliable Superminis 25 Jan 2006 (News)
The supermini database is 45,000 Warranty Direct policies. The Sunderland-built old-shape Nissan Micra records reliability Index Rating of just 7.99, presenting an average bill of £88.83 to the owner. Brake problems account for 73 percent of all mechanical failures. The sector's best selling model, Ford's Fiesta, comes next with a rating of 40.78 - thanks to a low cost of repair but a 1 in 4 chance of visiting the garage. -
Warranty Direct’s 10 most reliable town cars 25 Feb 2015 (News)
Warranty Direct has revealed the ten most reliable cheap, used urban runabouts based on its own warranty claim figures. Warranty Direct gives cars a rating based on regularity of faults and the average cost of repairs. Cars with lower 'Reliability Index' scores are more reliable. -
What the AA and RAC Don’t Tell You 24 Sep 2003 (News)
That’s because they’re based on real, hard average costs rather than perception, opinion and memory. Top and bottom rankings are less important than the overall index based on average warranty costs for each marque and each model in each marque for which there is sufficient data. Mazda does particularly well in all the surveys. Subaru ranks highly in consumer surveys, but badly in the Reliability Index because of the high average cost of claims. -
2012's Most Reliable and Least Reliable Cars, According to Warranty Direct 28 Dec 2012 (News)
In celebrating its 15th anniversary, Warranty Direct studied more than 200,000 live and historical policies spanning the decade and a half since it started recording reliability data with its unique Reliability Index ( www.reliabilityindex.com ) in 1997, for cars dating back to 1990. The Reliability Index has become an industry benchmark for used car reliability, using a complex formula to rank more than 450 individual models, taking into account factors such as how often the car breaks down, how much it costs to repair, plus average age and mileage. -
Warranty Direct creates ‘monstrosity’ from UK’s least reliable cars 29 Oct 2014 (News)
The Reliability Index calculates the trustworthiness of vehicles by measuring average cost of repair, frequency of failure, age and mileage. The cars chosen for the monster car were the worst performers in each category. -
Warranty Direct Cuts Online Cover by 15% 29 Nov 2006 (News)
Offering savings of up to 50 percent over manufacturer and dealer-backed warranties, motorists can choose where they take their car to be repaired – franchised or independent garage. Policyholders are also able to report claims online. If you want to check on the reliability of your current – or next – vehicle, visit the unique Reliability Index website ( www.reliabilityindex.co.uk ). More at www.warrantydirect.co.uk -
Warranty Direct names Avensis Verso 2008's best used car 2 Apr 2008 (News)
Automotive specialist Warranty Direct hailed the vehicle as the nation's number one second-hand vehicle after analysing reliability data and top journalist opinions. Indeed, the model received the most votes in a ballot of 40 models across eight different categories plucked from the company's Reliability Index. Other cars lauded by Warranty Direct include the Jazz and Civic models from Honda, the Ford Mondeo and the BMW Z3, while the Audi A4 and Toyota Corolla were commended. -
Warranty Direct launches new ownership survey 8 Jun 2015 (News)
.” It’ll use data from more than 50,000 warranty policies along with owners feedback to give a ‘360 degree view’ of ownership. Warranty Direct already uses its data to come up with the Reliability Index, which identifies common faults based on owners’ warranty claims, but the 360 survey will take it further by factoring user views on things like value-for-money and performance. Duncan McClure Fisher, Warranty Direct Manager Director, said: “Motorist satisfaction is influenced by many factors – everything from handling characteristics and in-car gadgets to styling and paint colour. -
Facelift W211 Mercedes E-Class "Most Reliable European Used Car" 24 Sep 2012 (News)
Warranty Direct's used car warranty statistics show that the post 2006 facelift Mercedes W211 E-Class is the most reliable used car by a European manufacturer. Just one in 10 breaks down on average each year. Warranty Direct analysed around 20,000 live policies on cars by European manufacturers aged 3 to 6 years for its Reliability Index website ( www.reliabilityindex.com ). -
The MoT Files: Where does the HonestJohn.co.uk MoT data come from? 18 Feb 2019 (News)
Covering every make and model of car and van that went through the test in 2017, the MoT Files makes it easy for owners and buyers to see the most common reasons for failure. The MoT Files is not a reliability index, but it does allow consumers with limited knowledge of vehicle mechanics to make the most informed decisions about their next vehicle purchase. The information itself is supplied by the DVSA (Driver and Vehicle Standards Agency) and sourced from the millions of MoT tests that take place up and down the country by qualified technicians. -
MG Rover Warranty at a 20% Discount 19 Apr 2005 (News)
It's estimated 150,000 MG Rover owners have lost their car warranty cover - vehicles which were ranked 16th out of 28 in the annual Warranty Direct Reliability Index Survey ( www.reliabilityindex.co.uk ) "MG Rover owners have been left in the lurch with their vehicle warranties. -
The End of Worthless Car Warranties 5 Dec 2004 (News)
As a privately owned insurance intermediary, the firm operates within the automotive and household electrical markets. Its Reliability Index is featured in What Car? Magazine. All Warranty Direct policies are underwritten by Cassidy Davis Insurance Group. Founded in 1977, Cassidy Davis Insurance Group is the specialist personal lines division of The St Paul at Lloyd’s. -
Jaguar recognised For Exceptional Dependability by J.D. Power 19 Mar 2009 (News)
"And quality and reliability are only a part of Jaguar's new success," he continued. "Just this year we've introduced two outstanding new engine series that set the standard for performance, fuel economy and emissions, while our new super high-performance models, the XFR and XKR, are getting excellent reviews from the world's motoring writers. -
Nostalgic Trucks Book 24 Jul 2009 (News)
This highly visual study of British lorries of the 1950s captures, in 120 illustrations, the vital but often understated duties that were reliably conducted 365 days a year. The images, contemporary black and white as well as colour, include evocative publicity material in addition to pictures from the preservation and heritage scene. The comprehensive text reveals much about the marques that were household names, along with information about Britain's road haulage and commercial motor industries. -
Motorists Pay £1.6 Billion for Car Repairs 17 Feb 2004 (News)
As a privately owned insurance intermediary, the firm operates within the automotive and household electrical markets. Its Reliability Index is featured in What Car? Magazine. All Warranty Direct policies are underwritten by Cassidy Davis Insurance Group. Founded in 1977 Cassidy Davis Insurance Group is the specialist personal lines division of The St Paul at Lloyd’s. -
UK Drivers Pay Up To 6 Times Too Much For Parts 1 Feb 2005 (News)
As a privately owned insurance intermediary, the firm operates within the automotive and household electrical markets. Its Reliability Index is featured in What Car? Magazine. All Warranty Direct policies are underwritten by Cassidy Davis Insurance Group. Founded in 1977 Cassidy Davis Insurance Group is the specialist personal lines division of The St Paul at Lloyd’s.