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Can my daughter reject her faulty car? 17 Nov 2023 (Ask HJ)
My daughter bought a Mokka X Elite on the 7th August, after six days the engines management light came on. She contacted the garage who after a discussion... -
Why couldn't Nissan provide a replacement tyre for my X-Trail? 21 Jul 2012 (Ask HJ)
Having been unable to drive my 2011 Nissan X-Trail for some months and the 12 month service being due, Marshalls of Bury St Edmunds collected and returned... -
Failed automatic transmission on 2004 C-Max - can I sue Ford? 23 Aug 2013 (Ask HJ)
Our 2004 Focus C Max has just had a terminal automatic transmission failure. The local garage (member of Good Garage Scheme) has confirmed it needs a new... -
Recommendation for SEAT's aftercare. 28 Apr 2012 (Ask HJ)
When a connecting rod failed and punched a hole in the side of the 1.9TDI engine block of my 2007 SEAT Leon, I didn’t hold out much hope of a happy outcome.... -
Used Volkswagen Polos - what's what? 5 Dec 2012 (Ask HJ)
There's a Volkswagen Polo Match 1.4 80 Automatic advertised by a dealer in Autotrader. It's £6400, with a mileage of 19,000. 1. In Autotrader similar... -
Intelligent Motorist Pack 30 Aug 2015 (Ask HJ)
My 2014 Swift was serviced on Friday by the main dealers - they charged me £24.98 + vat for a "intelligent motorist pack". This turns out to be an engine... -
Jaguar XK8 electrical faults 29 Sep 2014 (Ask HJ)
I own a 1998 Jaguar XK8, with loads of electrical faults. The traction control warning light is on, there's a gearbox fault, causing limp home mode, headlamp... -
Gears without tears 22 Apr 2011 (Ask HJ)
We followed your advice and went to the Automatic Gearbox Centre in Luton. Despite giving them a very tight timescale, and them having to urgently obtain... -
Huge thanks to South Lakes Mercedes-Benz for their help when my E350CDI ran low on oil. 22 Oct 2010 (Ask HJ)
Driving my Mercedes-Benz E350CDI estate to Barrow in Furness on Thursday, the car told me it was low on oil. I checked and it was. Because I was unsure... -
Birthday treat 17 Jul 2010 (Ask HJ)
I’ve just seen your comments in Sunday's paper about 2 year service intervals and related engine failures. I bought my Polo new in July 2006 and when it... -
What's best in the snow - snow socks or snow chains? 21 Nov 2019 (Ask HJ)
The recent cold snap has got me wondering whether I should invest in a pair of snow socks or snow chains? Which are best suited to the British Winter and... -
Can Audi A1 DSG gearboxes suffer hydraulic explosion? 26 Jul 2023 (Ask HJ)
My friend has a 2014 Audi A1 Sportback s 1.4 auto has covered 40,000. Has been serviced as per service schedule but not at an Audi dealer. Recently she... -
Should I sell my Volkswagen Passat while used car prices are still high? 3 Apr 2022 (Ask HJ)
I own a 2018 Volkswagen Passat GT 1.5 TSI Petrol DSG, with a panoramic roof, with 24,000 miles on the clock. It is in very good condition with a full VW... -
Why has the fuel consumption in my car increased? 7 Mar 2024 (Ask HJ)
After six weeks of my VW Passat standing idle I took it for its MoT, which since then has shown a marked reduction in fuel consumption. My wife's monthly... -
I want a diesel car for my driving school without a DPF. What do you recommend? 3 Oct 2012 (Ask HJ)
I am considering changing one of my driving school cars. Ideally, I would like to purchase a comfortable, quiet diesel car with a cam chain engine and... -
Big thanks to my local Toyota dealership for helping to repair my 2005 Toyota Avensis's leaky injectors. 2 Oct 2010 (Ask HJ)
As my first car I own a high mileage 2005 Toyota Avensis 2.0 D4D, which is perfect for taking me up and down the motorways. Over the last few weeks, the... -
Is a 2005 Toyota MR2 a good buy? 11 Jun 2019 (Ask HJ)
I've always liked the Toyota MR2. I know someone selling one, on an 05 plate, with low mileage (20,000 miles only), but it has been kept outside in all... -
Which would be the most suitable car warranty to cover a 2014 Volkswagen Passat with 87,000 miles? 24 Jul 2023 (Ask HJ)
Can you advise me on the most suitable car warranty that would give me peace of mind for about three years (or longer) - if required and available? The... -
When should I change the cam belt on my Audi A3? 16 Aug 2022 (Ask HJ)
I have an Audi A3 TFSI 1.5 (67 Plate). Audi suggested I have the cam belt changed at a very high cost. I looked around for other providers to do the job... -
Are Volkswagen DSG auto gearboxes troublesome? 9 Sep 2020 (Ask HJ)
I bought a new Volkswagen Golf auto in 2015. It's had its yearly service at Volkswagen authorised dealers just last week. The car has only done 9300 miles...
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