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  • I found smoking oil on the back of my Renault Clio's engine. What could have caused this? 21 Aug 2010 (Ask HJ)
    I was driving my 2002 1.5 Renault Clio diesel (78,000 miles) the other day when the engine started to make a gurgling noise. I pulled over straightaway,...
  • Renault (Grand) Modus - Cabin air... 25 Jan 2022 (Forum)
    I'm looking to buy a car that doesn't affect me. I experience no hint of a reaction in a Smart car btw. I assume this is because the engine is in the back and the incoming air goes nowhere near the engine. So I could (and may yet) buy a Smart... but I can't think of a car I dislike more!!
  • Mazda 6 Tourer - From company car to car allowance 25 Dec 2019 (Forum)
    Family situation is that I have two young children aged 2 and 5 and all their gear and family down in Somerset and Devon meaning regular car fulls, bikes etc. Visiting them. The Mazda was ok for size but proved very unreliable needing two new turbos, a replacement engine and had various electrical and sensor faults luckily all covered under warranty so past experience rules out another Mazda.
  • Discovered scratches on recently bought used car - Can I take it back after 2 weeks? 15 Sep 2013 (Ask HJ)
    I purchased a 2011 Volvo V60 from our local dealer a few weeks ago. Before I agreed the sale, I walked around the car with the agent to inspect it – it...
  • Picking a new family estate 27 Sep 2007 (Forum)
    Wife is hankering after a new family estate car - "something with a bit more poke" - so we are chewing over various possibilities. Requirements are: 5 seats - 3 children (7,5,2), so space for two booster seats and a car seat required. Decent load carrying capability - present car is previous version Mondeo (enormous), and we can easily fill that to the load cover, even for a few days away (having said that, travel cot gone, pushchair on the verge of going, so we could cope with something a bit smaller!)
  • Polo - wheel coming adrift! 27 Jul 2006 (Forum)
    I got up to about 30 mph and thought a wheel would fall off! I stopped, removed the front near side wheel cover to find the wheel nuts almost undone, and the wheel close to coming adrift!. Rang garage again, took pictures, jacked car up, tightened wheel and drove to garage. I have been good customer of this garage for about 10yrs, with 2 cars being maintained by them.
  • OMEGA HELL 5 May 2002 (Forum)
    With this information I left the car to a mechanic, and entrusted him with the work. He seemed unsure how to do the work, as it involved removing the timing belt on the engine. To cut a long story short, which involved at least 40 phonecalls to him, and at least 8 temporary cover notes (costing 15pounds each) I finally took the car back.
  • BMW M6 Convertible - Garage Liability for repairs? 29 Sep 2020 (Forum)
     They did give me a 3 month warrenty with it but that only covered £500 towards the oil pump. Can anyone please advise if I have a leg to stand on - and how do I get the email of the M.D. (Mahmood Fazal) to write to.  I am prepared to take to small claims if anyone thinks I have a case?
  • What's the best small automatic to replace my Fiat Panda? 17 Sep 2019 (Ask HJ)
    I'm reluctantly looking for a small automatic to replace my 11 year old Fiat Panda, I see Kia Picanto made your top 10 but not Fiesta or Corsa which I'm...
  • What things should I look out for when buying a 2008 Ford S-Max? 8 Feb 2017 (Ask HJ)
    I'm looking at buying a 2008 Ford S-Max 2.0 TDCi, 133,000 miles on the clock. It's priced at £2650 and I'm looking at it this week. What things should...
  • How can I tell when the DPF regen cycle has completed? 18 Oct 2016 (Ask HJ)
    I own a 2012 Mazda 3 with a 1.6-litre diesel engine. Recently a warning light came has come on, stating that the oil level is too high. A local mechanic...
  • BMW 320i xDrive hesitancy under acceleration 8 Feb 2016 (Ask HJ)
    I have a 2013 BMW 320i petrol xDrive manual, with 31,000 miles on the clock. I have had an ongoing issue with a hesitancy under acceleration. When the...
  • BMW 3 Series - Dealer not refunding £500 deposit 24 Jul 2014 (Forum)
     I then asked him to forward me a copy of their contract but he refused.  His argument was that the car had cost them money in getting it ready for sale and they would lose out.  I referred him to section 57 above but he was having none of it.   I now need advice on how to persue this and any help would be greatly received.
  • Honda Accord iCDTI 2.2 - Reconditioned Engine: Fuel Leakage & Not Pulling 5 Aug 2013 (Forum)
       They have returned the car to me saying they will call me if they find out what the diagnostic code means.  They will however not tell me the code.  
  • What's a fair price for a second hand Honda Jazz? 8 Jul 2013 (Ask HJ)
    I'm in the market for a Honda Jazz, but have received conflicting information on what a fair price for a 2005 1.4i-DSI SE would be. I have spotted a car...
  • Audi A6 Allroad - Best way to sell 3 Nov 2012 (Ask HJ)
    I bought my Audi A6 Allroad 3.0TDI (Tiptronic) new in October 2006. It now has covered 83,700 miles, has a new MoT, and full Audi main dealer service history....
  • Renault Espace (2002 - ) - 05 2.2 EGR, loss of power, management light, oil l 23 Jun 2012 (Forum)
    In six months I have been through two EGR valves, prior to the last change oil was finding its way out of the valve connection to the induction pipe/hose and of course was loosing oil though not at a tremendous rate - also along with this the management light would come on under mid to high load and the turbo would cut out until the engine was turned off. Took the car to a specialist and eventually to a main dealer who both diagnosed that the EGR valve (the second by this time) needed replacing as this was causing oil to be drawn through. Valve changed pipes cleaned and all was well for about 1-2 months then exactly the same problems happen again with the adde bonus of oil appearing somwhere out the top of the engine as the underside of the air intake box is covered.
  • Hidden insurance costs 26 Apr 2012 (Forum)
    --[if gte mso 9]> Normal 0 I changed my car a year ago, but failed to spot the problems which can arise when insurance and road tax need renewing around the same time – in my case, the 28th for insurance and 30th for road tax. On the 25th I realised that my certificate of insurance didn't cover the period for which I needed road tax.
  • Golf TDI 1.9 - 2006 Golf TDI Disappointment!!!!!!!! 12 Dec 2011 (Forum)
    (although im not sure who 2) First problem started after I had the vehicle for 6 months (purchased 2 years ago) 1: was informed the timing belt needed changing after i had M.O.T as the vehicle had 58,000 mile on clock, so paid 800 pound for this. 2: 2 month later driving at 70 mph on motorway.. car totally cuts out!!!!!!!! nearly causing a severe accident!!!!!!!! called green flag, after popping the bonnet i was informed that the cause of the problem was over tightened timing belt. paid 500 pound to get towed to garage that had repaired timing belt as i was only covered 10 mile radious.
  • Honda - CBF 1000 motorcycle - smoky, and now won't start. 27 Mar 2011 (Forum)
    My first thoughts were contaminated fuel...so I emptied the tank with on of them suction pumps(the type you suck engine oil from car sumps without removing sump plug). I then got a gallon of fresh fuel and put it in the tank......tried it on the starter and bike refused to fire.....I eventually flattened the battery trying to start it, I have it on an optimate as I speak.
 

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