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Most recently answered consumer rights questions
I’m having a nightmare with my local Audi dealer. They sold me a six month old Audi A6 with 7000 miles on the clock. After owning the vehicle for just over six months, paint has started to come off the...
My daughter bought a car on Gumtree, which has turned out to have lots of dangerous faults. She and her daughter drove it 300 miles home without knowing. The seller is being hostile and claims no responsibility....
I bought a 2013 Volkswagen Transporter from a Volkwagen commercial van dealer in Wales six months ago. I've already had the van back there for a couple of warranty issues, but recently an engine management...
I own a 2011 Mercedes-Benz C-Class, which was bought in June 2015 as an approved used car from Mercedes Bristol with 68,000 miles on the clock. The car has been dealer maintained since new, except for...
My cousin has bought a used car from a Citroen garage. She was offered a good part exchange but the salesman told her the car did not come with a warranty. Is he able to get out of his legal liability...
I bought a brand new Mercedes-Benz GLC Coupe. After 28 days it broke down and had to be recovered. I sent a letter expressing my short-term right to reject the vehicle for not being of satisfactory quality...
I bought a Mazda in December 2017. It had 10,000 miles on the clock and I paid £16,000. I was sold the car with the remainder of the 21-month manufacturer's warranty, so I had six months left on it. The...
I bought a 2015 Citroen C1 with 26,000 miles on it six months ago, which was serviced before I had it delivered. A month in, I first used the horn, and discovered it didn't work. Along with this, the gears...
I bought a 2015 Skoda Yeti under Skoda’s approved used scheme. I was not shown the MoT certificate or made aware of any issues before paying for the vehicle. On handover, I saw the MoT certificate, which...
My 2015 Ford Fiesta has done 36,000 miles, I've had it from new. It's five weeks out of warranty and the the engine management light came on. It was a suspected coil pack, but the garage changed the coil...
 

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