Ask Honest John

Most recently answered consumer rights questions
I have a Jaguar XF Sportbrake on a PCP. Ever since I took delivery of it in December 2017, every few weeks 4 or 5 safety warning lights scroll across the dash with the traction control permanently illuminated....
Two weeks ago I bought a used car from an independent, it was HPI clear and at a bit above market value but with full history. My issue is in the paperwork I found body shop invoices and quite a bit of...
I sold my car to a dealer, who checked the car and had a test drive. My knowledge about car problems is none, so I didn't notice any mechanical issues. Next day the trader called me asking for a refund...
I’ve just purchased a second-hand car from a garage that has broken down and is displaying engine malfunctions within three days of purchase. I called breakdown recovery who confirmed that an injector...
I bought an approved used BMW X5 that came with directional tyre treads at the front but asymmetric at the rear, all Dunlops. The BMW owner's handbook states 'incorrect tyre combinations will interfere...
I have recently bought a new Mercedes C-Class Estate after a two-hour test drive in which I drove the car for three 20 minute sessions. The day after delivery I did two 90 minute journeys and was left...
I have a leased Citroen Picasso under warranty being financed by PSA Finance. It has been back three times to the dealer for various repairs, currently for over two weeks waiting parts. To be fair, the...
What rights do I have in terms of my BMW 1 Series which I have had from new and is three months out of warranty as my timing belt has potentially gone?
I bought a car two weeks ago that was advertised as in ‘perfect working order’ and now find it has three issues, one of which I have repaired. I have broken down twice and the second time the fix is expensive....
I purchased my Jaguar from the forecourt of what I thought was a normal second hand car dealer after trading in my own Suzuki as part exchange. I found a fault with the car on the way home and took it...
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