I bought a used car but it doesn't match the description - what can I do? | Ask Honest John

I bought a used car but it doesn't match the description - what can I do?

I bought a used car and after a week it started sounding a little rough so I took it to be serviced. Turns out it needs £1400 of major work done. I only paid £1800 for the car. I want my money back. Am I entitled to it?

Asked on 2 October 2018 by Rachel Hodgson

Answered by Honest John

You may be able to use The Consumer Rights Act and preceding legislation to reject it, but if you encounter resistance from the dealer it could be a long hard slog through the Small Claims track of the County Court, then getting a High Court enforcement order and calling in the High Court Sheriffs: www.honestjohn.co.uk/faq/consumer-rights/

Tags: consumer rights used cars returning a car

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