Our camper van has developed a fault and the seller won't fix it under warranty - what can I do?

Less than three months ago my husband bought a newly converted campervan. It was a classified ad on an eBay business account stating it had a full engine and gearbox rebuild following a timing belt fail,...

Fabia vRS is consuming too much oil

I own a 2011 Skoda Fabia VRS. The car was registered in January 2011. I purchased the car in May 2011. The car had done just over 1000 miles and had been own solely by the Leicester Skoda dealership (Farmers...

What rights against a private seller?

I've just bought a 71,000 mile 2004 Subaru Forester 2.5XT in an eBay auction. It was listed with a FSH. However, once I got it home I noticed that the gearbox whines and I see that it's never had the...

Are Shell liable when the fuel pump cut out fails to work?

I was filling my car with diesel and noticed the pump was running very slowly. I was watching the dials on the pump when I heard a splashing noise, to find that the 'full tank' cut off on the pump was...

Damage to new car prior to delivery - do I accept the car?

The evening before picking up my new vehicle (£30K worth!) the dealer called to say the valet had driven it into a wall and the bumper and wing will have to be replaced at the body-shop. What are my rights?...

Mercedes-Benz won't replace my rusting tailgate

I have a Mercedes-Benz E-Class. It has been serviced by Mercedes-Benz dealers to date and should be covered for Rust for 30 years. My problem - a corroded tailgate - was investigated by Tonbridge dealers...

Carrying bulbs in France when our car has Xenons.

We're off to France in a few weeks & we are required to carry a kit of replacement bulbs with us. This is all well & good except our Mk5 Golf has Xenon headlights - so how do we accommodate the need for...

Is the dealer responsible for this Dacia problem?

I have had a few problem with my new Dacia - the most serious being the complete tow bar becoming loose when towing and causing damage to the rear bumper. The wrong nuts (not nylock) were fitted at the...

Eolys fluid bag on 207

I am now facing the third replacement of the Eolys fluid bag on my Peugeot 207. This is a serious issue if I am to believe my Peugeot garage - this stuff is highly toxic and carcinogenic. Peugeot can...

Problem with RS4 bought from main dealer

I bought an Audi RS4 from Leicester Audi in March 2012. I quickly noticed an intermittent juddering from the brakes so contacted the dealer. They told me to take the car into my local Audi centre (Bradford)....