What are my legal rights against a dealer who sold me a car without a service history?

My 2015 Mercedes-Benz A45 AMG was used and advertised by a dealer. The advert stated it had a performance exhaust fitted (an extra) and a full Mercedes-Benz service history (which they would provide me with after the sale, as it needed collating and printing off). Upon purchasing the car 6 weeks ago, I immediately found that it did not have the performance exhaust fitted. The dealer offered me a free service, as a gesture of goodwill, which I accepted. The trouble is that the service history does not exist on the Mercedes central computer (as I found when registering the car), and as the car has had 2 previous owners, and covered 26,000 miles, I think that the history is imperative. The dealer keeps fobbing me off regarding this and has offered to buy back the car at a reduced price if I'm not happy. I have informed him that I either require the full history or for him to buy back the car at the full price that I paid. What options do I have?

Asked on 8 February 2017 by amgman

Answered by Honest John
You are absolutely right. He has to buy the car back at the full price you paid for it because he lied to you twice and when you see him in court the judge is going to side with you. See: www.honestjohn.co.uk/faq/consumer-rights/ Send a letter by post office special deliver stating your reasons for rejecting the car and giving the dealer 10 days to respond. Get a certificate of posting and staple it to a copy of your letter so it becomes a matter of record.
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