Should Volkswagen contribute towards the broken EGR on my Golf 1.6?

My 2010 Volkswagen Golf 1.6 TDI needed EGR replacement in December 2016 after 51,000 miles. The dealer quoted £1200 plus to replace but, as a valued customer, he reduced the cost to £400. I then asked Vokswagen to contribute as I believed that this was a premature failure of a major component and related to the emissions issue. Volkswagen stated that it was unrelated and would not contribute. Should I continue to pursue Volkswagen for redress or am I wasting my time? Should I go through the small claims court for the £400? Would you recommend joining the Group Action of firms like Slater and Gordon who are about to proceed against Volkswagen in the UK?

Asked on 17 January 2017 by Dave Burrows

Answered by Honest John
I'm very impressed with your dealer here. Stick with him. The Slater & Gordon Class Action seems to be a money maker for Slater & Gordon. I certainly don't support involving past owners of VAG cars that unbeknown to the past owners had the problem. Only if the current owner of the car had been seriously disadvantaged by such things as a prematurely failed EGR or by a NOx emissions 'fix' that ruins the performance of their car. There are links to a couple of other class actions that might be more honest, listed at the end of the Golf VI Good and Bad section in carbycar. (Solicitors working on Class Actions for Volkswagen Owners are Leigh Day and Attwood Solicitors.)
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