Rejecting a new car - why am I still out of pocket?

I bought a new Jaguar F-Pace recently, but rejected the car within 30 days because of faults. The dealer accepted this and refunded me what I paid, less new car registration fee and road fund licence. Whilst I will get a partial refund of the road tax from DVLA I am sure they will not refund first registration fee as this is part of the vehicle being put on the road.

The dealer has also refused to pay for the cherished number transfer or detailing which I had done by my own detailer, so these amounts total £1055 are down to me although directly attributable to the car and its faults. Do I have any legal case to claim this money back?

Asked on 10 July 2016 by rejectajag

Answered by Honest John
I don't think you are owed anything for the nonsense of the cherished registration change. I think a small claims judge would put that down to your vanity and not hold the dealer responsible, but you might want to take it to small claims to find out. The first registration fee of £55 is not refundable. However, the first year VED is a lot more than the subsequent year's VED (depending on the CO2 of the particular F-Pace you bought), and I don't think it is refundable to the dealer so I think you would only ever be refunded a proportion of a normal year's VED.
Similar questions
I purchased a pre-reg Mazda MX-5 2.0-litre from a dealership with 170 miles on it in the summer of 2017. The handling got progressively worse and I took it back to the dealership for investigation a few...
I wrote to you a few weeks ago about a fuse box fire in our 2013 Volkswagen Passat, which we have owned for almost six months now. We got our car back from the dealer on 19 October and everything thing...
I recently purchased a 2008 Lexus IS 250 from a dealer. It has a fault that has been diagnosed as faulty VVTI controllers (cam gears). The dealer is rejecting my claim that the car was faulty when he sold...
Related models
Economical with 20d engine. Handles incredibly well for an SUV. Very quiet and refined at speed. Huge boot space. Decent value alongside the competition. Electric boot as standard.
 

Ask Honest John

Value my car