What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks

Missing locking wheel nuts

I recently purchased a Citroen C3 Picasso Connexion which comes supplied with "Blade" alloy wheels and was of the understanding that the vehicle would be fitted with the appropriate Locking wheel bolts for security etc

However the vehicle did not come with such locking bolts and I am concerned that the wheels are not protected from being stolen etc

Having spoken to the supplying dealer (200 miles away) and my local dealership (10 miles away) I have told various stories about "a batch of vehicles had to be fitted with regular bolts due to supply constraints and would be retro fitted" then the situation became complicated as to how the retro fit would be charged back to the original dealer finally then being told that the "locking wheel bolts have now been deleted henceforth due to supply constraints"

I now don't know if all or any of what I've been told is actually the truth and it is further complicated because the actual "supply constraint" wheel locking bolts that should have been fitted are in fact available ex-stock via Ebay (being sold by actual Citroen dealerships) and via dealerships on the internet at an additional cost (fitted) circa £50!

I feel that I being asked to pay for something I've already paid for and am left wondering what else has been affected by "supply constraints" - can you clarify my position?

Asked on 27 July 2011 by ethermax

Answered by Honest John
The amount of money is too low to take the matter to the small claims track of the county court. So there isn't anything you can do apart from involve local Trading Standards.
Similar questions
Having lost the key to the locking wheel nuts on my Volvo, I was shocked to be quoted £172 to drill them out by a Volvo main dealer. Instead, Volvo referred me to McGard in Germany who, given a digital...
For the winter I wish to swap the original alloy wheels on my Toyota Yaris with steel wheels and winter tyres. The steel wheel supplier has told me that I can use the nuts for the alloy wheels for fixing...
I have lost the security bolt key for the wheels of my Volvo S40. Is there a quick and (comparatively) inexpensive way of replacing it or will the current bolts have to be cut off and replaced with another...
Related models
Decently practical and spacious. Good load capacity. Panoramic front screen with no blindspots.