My brand new car caught fire - who is liable?

My brand new Mercedes-Benz caught fire. It broke down and I didn't get any warning signs on the dashboard so I called Mercedes roadside assistance and they sent the RAC to check my car. After two hours of checking he couldn't find a fault than he drove the car and car was fine again so he said take it to Mercedes tomorrow and he left. I was 40 miles from home so got back on the motorway after roughly 15 miles it started jerking again so I came off the motorway and pulled over. I opened the bonnet and there was fire underneath the engine - by the time the fire brigade came 50% of the was on fire. Who is liable?

Asked on 12 September 2019 by J hashemi

Answered by Honest John
Mercedes-Benz might say it is an insurance claim. But if this happened within 30 days of purchase (which it must have for a 59 reg) I think you can demand your money back or a direct replacement from the supplying dealer.
Similar questions
Is it possible to challenge an insurance company's specialist investigation report? My partner's Audi A3 was stationary on our drive when a passerby spotted the car on fire, which was parked at the top...
I have a private number plate which I transfer to each car I buy. I recently sold my four year old car to a dealer for cash and put the private plate on retention. I have since ordered a new car which...
I recently purchased a Nissan X-Trail. Before taking the train to pick up the car, I went online to take up the quote that I had received from Halifax insurance the previous day. I retrieved the quote...
 

Ask Honest John

Value my car