Sports Tourer 1.6i GT Lineartronic 5dr

Subaru - never again!

As a previous Subaru owner (Outback 2.5l run to well over 200k miles without fault) I felt confident in the intended purchase of a Low mileage full dealer history, Subaru approved used etc Levorg to be run for years and high mileage. However and very disappointingly, my confidence was very much misplaced.

A matter of weeks after purchase the car started to smoke from start-up with on occasions a plume of grey / blue smoke emitted from the exhaust. Smoke occurring when car is cold / warm and at higher ambient outside temperatures and lower. Video evidence has been supplied to the dealer / Subaru UK.

That there is a problem (fault) is one thing, but I was unprepared for the apparently coordinated stonewall attitude of both the main dealer and Subaru UK whom both insist the smoke to be condensation - which it clearly is not. Apparently, where a fault exists, it is the customers responsibility to commission and pay for investigation of said fault before the dealer / Subaru UK will consider matters further.

Handling of the development of this fault properly might have resulted in a long-term customer relationship; but treating the customer like an i**** means that never again will a Subaru be a consideration.

How ridiculous and stupid?

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