Car hire fiasco in Portugal - what should I do next?

I hired a car in Portugal via a UK-based broker with prepayment voucher. Reported within 24 hours that car seemed to be low on oil. Local firm refused to collect car and replace. Told me to buy oil and...

Car hire in Spain - any suggestions?

We need to hire a car in Spain next week. From you correspondence do you have a feel for the company least likely to rip us off on spurious damage etc?

Documentary evidence

A delivery driver who works next door to me, told of an incident about two weeks ago. He was driving his car to work in South London when he was stopped at a Police ANPR checkpoint and asked for his driving...