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  • Ford Puma - Puma - small cat report 11 Mar 2020 (Forum)
    Other stuff - I’ve had two people comment very positively about looks, not mine sadly but Harvey’s in car parks and he still looks and feels bigger than he is. Oh and as he’s going to cover quite a few miles good to see service intervals of 18k miles.
  • I hit a tree in the snow - will my car now be registered as a repaired vehicle? 5 Mar 2018 (Ask HJ)
    I recently had a front end collision with a tree in the snow. No other parties were involved and no personal injuries were sustained. I damaged front offside...
  • Can you recommend a five-door automatic for low mileage? 27 Dec 2014 (Ask HJ)
    In the past we have had and been pleased with the Toyota Yaris and Suzuki Swift (current car). Both have been fully automatic (not tip-tronic which we...
  • Buying an automatic SUV- what would you recommend? 18 Nov 2014 (Ask HJ)
    My father would like to change his car. Right now he owns a 2011 Audi Q5 2.0-litre petrol with a manual gearbox, with 75,000 miles on the clock. He would...
  • Vauxhall Astra 1.4 - Rejection of 2 year old Astra 1.4 4 Jun 2013 (Forum)
    It was a bit sluggish comming out of the M6 toll when I collected it but once up to motoray speed seemed OK. The dealer stated it was down to me to get the car back to where I purchased it, 200 miles away, which I said I would do if they paid for it to get there. I was happy for them to fix it and I would cover the cost of collecting or they were given the option of getting a local dealer to fix it.
  • Why are my Skoda's electric windows opening themselves? 2 Nov 2012 (Ask HJ)
    I took delivery of a Skoda Superb Elegance earlier this year. Three mornings ago I found that all the windows had been lowered overnight, leaving the interior...
  • Vauxhall - Camshaft snapped on Vauxhall Tigra 27 Oct 2010 (Forum)
    I am quite shocked at having such a major thing go wrong on a well looked after, full serviced and still relatively newish car but if this is just a wear and tear thing then I'll feel slightly less hacked off at the cost and inconvenience! A couple of friends have suggested writing to vx to see where i get with a part recovery of the costs, despite the car being out of warranty - if anyone has any advice or wisdom to share on this then I'd be really grateful.
  • Is it time to dispose of my car? 6 Dec 2021 (Ask HJ)
    I have a 2011 Mazda 2 TS2 which has covered only 29,000 miles. I have owned it since 2014 and am the second owner. I recently had it serviced by a Mazda...
  • BMW Approved Used scheme - has my car been serviced properly? 31 Mar 2013 (Ask HJ)
    I purchased an approved used BMW (2006 330i Touring M Sport) from a BMW dealer in August 2012 which I have two questions about; 1/ It has come to light...
  • Motability is now charging to unclog DPFs - should I get a petrol SUV/MPV to avoid this issue? 5 Mar 2017 (Ask HJ)
    I'm a Motability hirer. For three years, I have driven a diesel Nissan Qashqai 1.5 and had no DPF problems whilst doing mainly short runs and covering...
  • Citroen Berlingo van 1.6HDI - Used Citroen Van warranty problem! 25 Aug 2011 (Forum)
    They told me that the repair was not coverd by my policy because they thought the part had failed because of oil stravation inside the turbo. This being wear and tear. My policy document, however lists the turbo unit has being covered! I complained about this the the RAC warranty deptartments senior engineer, who told me this failure was common place in all cars using my engine type and was a flaw in the basic design of the engine!
  • X300 interior bulb replacement 27 Jul 2006 (Forum)
    Remove tab from door latch, and remove the screw. Withdraw latch surround. Hold wood panel and ease forward towards the front of the car so it unclips and then remove. Remove two black screws from the trim panel (front also remove trim clip at leading edge of door trim) and remove panel bul lifting upwards. Front door remove the one screw at front end of interior door pull having first removed the covering tab.
  • Problems with an Almera 6 Feb 2012 (Ask HJ)
    My Almera 1.8 has done 60k easy miles 'never driven hard' and is regularly maintained. I recently had to replace a coil pack on No1 piston, which...
  • Toyota RAV4 - New Car - Swirl Marks 8 Sep 2020 (Forum)
    Following recent talk on rejecting cars, I noticed the 'Ask HJ' question from a chap who bought a new black RAV4, paid for ceramic paint treatment and 3 days later (first time in the sun) found it covered in very bad swirl marks and 'looks terrible'.
  • Which car would suit a pizza delivery driver? 26 Sep 2013 (Ask HJ)
    I am driving a 2003 Toyota Yaris diesel. I deliver pizzas for a living and have covered 80,000 miles in the past three years without any problems. However,...
  • Subaru Impreza GX 2.0 AWD - No Fault accident - Insurance co. write off car 26 Mar 2012 (Forum)
    The underwriters are sending an engineer round to inspect my car, but have also said that it is likely to be written off.  I have asked them what market value they place on my car.  They confirmed that they use Glasses guide, but again low mileage of my car will not be considered.
  • Crashing in 10 Apr 2010 (Ask HJ)
    Emma Wall (Your Money, January 30th) attributes rising motor premiums to fraudulent claims and uninsured drivers. I suggest that the third reason is the...
  • Buying a used car - petrol or diesel? 6 Apr 2015 (Ask HJ)
    I'm looking for a five year old car, with a budget of £9000. I'm inclined toward a diesel due to the low-down torque and economy, but also think that a...
  • At least you don't need to worry about.. 12 Sep 2005 (Forum)
    The problem is not necessarily the practice of refurbishing the cars; it is whether the cars are identified as being salvaged. It begins when insurance companies rule cars a total loss and make settlement payments to dealers or private owners. They, in turn, sell the vehicles cheap at auction, after which the car's title is branded as a "flood" or "salvage" vehicle.
  • What should I replace my trusty old Toyota Corolla with? 19 Sep 2016 (Ask HJ)
    I am looking to replace my reliable 12-year-old Toyota Corolla. I cover 10,000 miles a year and have test driven the SEAT Leon, Skoda Octavia, Nissan Pulsar...
 

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