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  Young, limited funds, high insurance and a desire for a British classic... 5 Apr 2013 (Ask HJ)
  I am young at 21, with one years only full UK license holding (2 in August). I have around £2500 available to buy a classic car, with Insurance, Road Tax...
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  Why is this accident management company asking for my credit card details after an accident? 10 Oct 2010 (Ask HJ)
  Yesterday I was involved in a very minor bump and I rang my insurers (Saga). They took all details and then suddenly handed me over to someone from "Claimfast"....
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  Can a car trader park his cars all over our residential road? 22 Apr 2021 (Ask HJ)
  We have a new neighbour who is apparently a trade plate delivery driver. A couple of weeks ago, his wife door-stepped me, complaining that my works van...
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  What are my legal rights against a dealer who sold me a car without a service history? 8 Feb 2017 (Ask HJ)
  My 2015 Mercedes-Benz A45 AMG was used and advertised by a dealer. The advert stated it had a performance exhaust fitted (an extra) and a full Mercedes-Benz...
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  Volvo cars reliability 12 Oct 2015 (Ask HJ)
  I recently took my car for its fourth annual service at TMS Volvo at 46000 miles when, during the service, a gearbox fluid leak was identified. I paid...
• Vauxhall Corsa 1.3TDCI Ecoflex, 2008 - HELP!!! problems within 2 weeks of purchase!! 30 Dec 2011 (Forum)
  I was messed around saying they needed the car the whole day, and were generally very obstructive and unhelpful. I arranged to take the car in 2 days later. In the two days in between, I had an INSP4 code appear, and from checking the book saw this meant water in the diesel filter.
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  Kicked while down 23 Jun 2011 (Ask HJ)
  My dad is disabled and we parked in a B&Q car park. We used his blue badge but also purchased a ticket as well as we have been told to do this by attendants....
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  Electronic Stability of Profits 10 Oct 2009 (Ask HJ)
  I see from your correspondent AF that he had a similar problem to me with his ABS. In my case my VW Golf 1.4 had a service immediately (just days) before...
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  Mis Match 25 Jan 2010 (Ask HJ)
  I purchased a new Volkswagen Golf 1.4TSI Match from a Volkswagen franchise on 24th November, 2010. I bought the car for £16,600. On 27 November 2010...
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  Distract curse 18 Apr 2009 (Ask HJ)
  As an engineer and a regular reader of your splendid column, I was interested by two recent correspondents, who presented opposing views regarding road...
• Legal Advice required 12 Jan 2016 (Forum)
  I complained to my finance company and they did a full investigation including a court approved engineer to confirm the dealer had repaired it incorrectly, which has potentially caused further damage to the car. They even broke something else on the car. I was offered £500 as a gesture but it doesn't cover the ££££s I've encountered so rejected this and opened a case with the financial ombudsman. All costs have been recorded.
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  Did water ingress cause a boot catch fault on my Mini Cooper? 23 Mar 2013 (Ask HJ)
  Can you give me some advice and possibly point me in the right direction of which way to proceed with a problem with my 2009 Mini Cooper cabriolet that...
• Audi A1 - Advice needed: Engine went within 6 months 8 Jan 2024 (Forum)
      The problem is, he couldn’t guarantee that whatever the problem is, would be covered under the extended warranty. So I could be liable for this.   I only had the car for 6 months and driven it less than 1500 miles when it broke down.  It fell within the 6 months under the Consumer Rights Act, so I understand that the onus is on them to prove there were no issues when the car was sold?
• Audi A6 - Car Accident No Road Tax 23 Feb 2020 (Forum)
  Hi, I had an accident on the 3rd of February with the third party being completely at fault along with a witness however after the claim was being processed I noticed my tax had expired a month earlier. It was not my intention to be driving without tax and I rectified the issue by taxing the car immediately. When I taxed the car mid February online it showed that the tax is valid from 1st February which covers it for the accident date. I also paid for the missed January month of tax but my concern is about the third party paying out for the claim.
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  Can I settle a PCN for just £5? 18 Nov 2016 (Ask HJ)
  I've received a private parking charge notice (PCN) after waiting in my car for three minutes at a shopping centre loading bay. I did not leave the car...
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  Why is my car hesitant in first gear? 20 Oct 2014 (Ask HJ)
  I have a 2009 Peugeot 308D SW with 65,000 miles on the clock. I drive 30 miles a day on a dual carriage way at motorway speeds. Over the past 12 months...
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  ESP failure on Volkswagen Golf - should the dealer pay for the repairs? 24 Aug 2013 (Ask HJ)
  It would seem that my 2007 Volkswagen Golf has finally succumbed to the infamous ESP light failure. I bought the car 18 months ago from a dealer and it...
• Peugeot 206 hatchback (1998 - 2006) - 04 1.4s - PO300 ECU code - sluggish, loss of power 27 Jan 2008 (Forum)
  The Sale of Goods Act covers me for up to 6 years with any inherent fault. For example, I'd expect a car's coil pack and ECU to last beyond 36 months. Tyres, brake pads, wipers etc I would expect to replace but not these things.
• Court summons 2 Dec 2005 (Forum)
  My secretary's daughter has gotten herself into a bit of a scrape. In June she allowed her then boyfriend (now ex)to use her car to get to work while his car was off the road. He was not named on her policy, but assured her that he was covered to drive her car by virtue of his own policy (presumably the usual clause in fully comp policies allowing one to drive another car belonging to someone else as long as it is insured...)
• Yet another insurance claim question 15 Jun 2004 (Forum)
  You must say I was driving I think the claim has to be dealt with by your insurance co Im fully comprehensively insured but that means I only get 3rd party fire and theft cover when driving another car TW (driver of 4x4) rang last night. Wants insurance details embrace the day xx -- end -- So does my friend, who was a passenger in her own car, have to make the claim, or does her boyfriend, the driver, have to make the claim.