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  Why does my Sierra have a metallic rattling sound at low revs? 19 Aug 2019 (Ask HJ)
  I have a Ford Sierra 1.6 petrol - the "lean burn economy engine". Unfortunately it suffered from hardened valve seats last year as it turned out not be...
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  I had to have a new engine fitted after 95k miles - but the new engine is noisy. Should the dealership sort this out? 24 Jul 2017 (Ask HJ)
  I had to have a new engine in my Volvo V70 D3 after 95000 miles. I was not too happy about it and expressed this to the dealership (who sold me the car...
• Ford Ka - Creaking noises 12 Nov 2014 (Forum)
  Where the road surface is 'rough' the noise sort of reacts to that and is more 'creaking' and will only 'clunk' depending on the depth of any defect in the road surface, Thirdly, at times where the road isn't particularly rough, the noise appears as a creak (almost as if the entire car is creaking), especially if the road is not level, and the left hand side of the car is lower than the right; while turning. It seems to be worse if the road conditions induce a 'roll' in the car or that the individual wheels are at differing heights in the turn due to the road.
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  Why won't my dealer help with a pre-existing fault on my Ford Focus? 18 May 2013 (Ask HJ)
  At the end of March I purchased a 2005 Ford Focus 2.0TDCI with 89,000 miles from a small independent dealer in South Croydon, with a oil change thrown...
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  Problem with used car bought privately - what are my rights? 26 Feb 2016 (Ask HJ)
  My 21 year old daughter bought a 2008 BMW 1 Series one month ago from a private seller. The car has 51,000 miles on the clock and cost her £5450. She paid...
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  My Vauxhall Meriva suffered an engine fault after a hose came loose - is the selling dealer liable? 12 Aug 2010 (Ask HJ)
  I bought a 2005 Vauxhall Meriva in March this year. The car recently died on me, so I coasted off the road. The temperature looked ok. I saw steam or smoke...
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  I have various unresolved issues with my Honda Civic Type-R. What should I do to have them fixed? 24 Jun 2010 (Ask HJ)
  I purchased a new Honda Civic Type-R in July 2009 with 19 miles on the clock and a few cosmetic issues. It came minus rear parking sensors and mats as...
• Citroen C4 Picasso - Car Recall not notified. Damaged engine 6 Aug 2024 (Forum)
  Hi all Me and my partner purchased a Citroen C4 Picasso in January 2023 from a well known car business and things were going great. However, before going on holiday this summer we thought it would be best to get it serviced so took it to the dealer we got the car from. Upon being serviced, they advised us that there was corrosion on the engine and the car would require a new engine.
• SEAT Leon SC - Dealership refusing repair and missold car 7 Oct 2020 (Forum)
  When i purchase the car the ad stated ‘with all Seat main agent history’. Now to clarify before taking delivery of the car i had asked the dealership via message (main method of communication) so proof available ‘also wanted to confirm the car has full service history?
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  What cheap to run car for £7k will hold its value? 15 Sep 2019 (Ask HJ)
  I am looking for a car for my daily commute which will cover approximately 15,000 miles a year. I am looking for a cheap car to run, something that won't...
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  Are hybrids included in the ban on petrol and diesel cars from 2030? 6 Jul 2021 (Ask HJ)
  My wife and I have owned several Toyota hybrid cars - currently a Corolla Touring Sports - and have been very pleased with them. I must confess that I'm...
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  Do I need a vignette to drive in Switzerland? 13 Jul 2019 (Ask HJ)
  I am going to be hiring a car in Switzerland in September for a week. I've never driven abroad, I do have 30 years of UK experience. Do I need a driving...
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  We're selling our car - what do we do about tax and insurance? 5 Jun 2019 (Ask HJ)
  Our car is going to be sold. The insurance runs out at the end of May. We will not be driving it again other than to put it on the drive with a For Sale...
• Vauxhall Crossland - Garage refusing repair under warranty 15 Aug 2023 (Forum)
  I then was told that this evidence needed to be sent to the head office to where they would make a decision as to whether the car would be covered through warranty as the car is only 2.5 years old. I recieved an email 2 days later saying that Vauxhall are not going to agree for the repair to be made at this point and the only way we could move forward was for the stage one repair to be paid for and then they put the claim in and we would have to wait to see whether they would reimburse the money, at a cost of £1284.58.
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  Ford Focus - should I repair it again? 3 Feb 2014 (Ask HJ)
  The timing belt has snapped on my 2009 Ford Focus. The car has covered 156,000 miles and I have had the car repaired, with new valves, pistons, clutch...
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  Buying a used car - how can I check for accident history? 15 Dec 2013 (Ask HJ)
  I am looking at buying a used SEAT from a main dealer. I have negotiated a good deal, but the seller is some distance from where I live. The car comes...
• Auction bargains - No V5 21 Nov 2008 (Forum)
  I can afford to take a hit, but I'm tight and like a bargain. So, how does it work when there is no V5 at auction ? Presumably, the seller does own the car, and I'm covered by auction procedures and conditions there. I guess I apply to DVLA for a new V5, and can't put the car on the road till that arrives. Is there a special form or procedure ? How long does that usually take, and are their any horror stories out there ?
• Car rental - the GOOD side 26 Sep 2005 (Forum)
  Bought a cheap last minute fly drive and accomodation package, so was expecting the "fully inclusive" car hire to be the minimum insurance. Also wanted to add a second driver. So before I went I found all the prices to upgrade the insurance and add another driver, so as to be prepared for the hard sell when picking the car up.
• Car with no luck 28 Jan 2015 (Forum)
    The event took place in the local Tesco Car Park and it was snowy day.  I was in my 3 month old Touran waiting in the traffic when suddenly a car on my left started to reverse.  The rear window of this car was covered in snow.  She hit me once, she moved forward and then reversed into me again this time bit faster.
• Peugeot 308 - Dealership potentially broke my car AGAIN - Advice 26 Jan 2023 (Forum)
  After a few days i get a brief call to tell me the car is fixed and ready to be collected. No word on payments or anything so I take the car. You can tell it has a new engine as the car drives amazing after the repair. The car was serviced back in October, now 3 months later the "service" light has come on... de ja vu.