07-09-2012:
Isolated one-off report of failure of the engine of a Q5 2.0 TFSI 211 S line, purchased fairly heavily loaded with extras in March 2011 fror £36,500. Numerous electrical problems, but main fault excessive oil consumption. Pistons, conrods, oil rings and PCV case all replaced in July 2012. Subsequent catastrophic total engine failure. Told by Audi: "Audi confirms that due to extent of the failure and the disintegration of a number internal components, it is difficult to establish the root cause. All damaged components that require replacement are sent back to the Factory for inspection; however, it can be difficult for them to determine the cause themselves and the results are often not disclosed back to ourselves or the Centre Network".
08-10-2012:
Report of "hesitancy" from 7-speed in-line S-tronic transmission on roundabouts and junctions.
11-01-2013:
Warranty on 7-speed S-tronic extended to 5 years or 150,000 kilometres in Russia and China. Recalled in Australia.
24-08-2013:
Failure of 42k mile 2009/59 S-tronic purchased February 2013. Warning came up on the dashboard, "Gearbox malfunction (No reverse)". Recovery company took car to Audi dealer and they stated that clutches had disintegrated and a whole clutch and Mechatronic system needed to be replaced at a cost of over £4,000. Car was out of its 3 year manufacturer’s warranty period. Audi Carlisle stated that they would not fix it as a goodwill gesture due to the fact reader did not buy the car from Audi. Car had full Audi service at 32k miles in February 2013 with Audi Newcastle and they stated it was all fine. Parts that went wrong were not parts that were checked during the service.
10-10-2013:
On used 2012 Q5 2.0 TDI 7-speed S-tronic bought from Audi dealer, complaint of "very noticeable" gear changes at low speeds and car unresponsive when pulling away from stationary.
06-06-2014:
7-speed S-tronic box of 2009/59 Audi Q5 started to fail at 80,000 miles. Full Audi service history including two transmission oil and filter changes. Problem manifested itself in engine cutting out, mainly when cold. Then juddering after having been left standing for 2 weeks. Then engine cut out when reversing. Quoted £700 to remove transmission for assessment and potential £8,000 to replace the transmission, so reader cut his losses and part-exchanged it.
19-09-2014:
Failed piston rings on 43k mile 2011 Audi Q5 2.0 TFSI. Oil light started coming on every month, requiring a litre of oil every 1500 miles. Dealer told reader to 'monitor' the situation, then, when the car was out of warranty, told her it needed new piston rings at a cost of £5,000, eventually reduced to £500 after contributuons from Audi.
14-12-2014:
New Audi Q5 purchased July 2014 had faulty satnav. Did not take the fastest or shortest route when asked to do so and when the reader programmed in his home address it took him 2.5 miles away. Suspect it has been accidentally fitted with German spec satnav designed for 4 digit German postcodes, then programmed with UK software that does not match.
20-12-2014:
20" tyre on Q5 blew out on motorway at 60mph destroying the tyre and the rim. Not known how initial damge to the tyre occurred.
21-01-2015:
Severe oil consumption problem of 2011 Audi Q5 2.0TFSI since new. Using 1 litre every 1,500 kilometres and worsened to 1 litre every 1,300 kilometres, which the dealer says is "normal".
24-03-2015:
Reader had problems with 3 consecutive Audi Q5s: Took delivery of first new Q5 on 1st Jan 2014, but due to persistent problems with the driver seat it was eventually replaced after payment for usage. Second Q5 arrived 1st Sept 2014, but due to electrical problems it was replaced again after payment for usage. New Q5 arrived on 1st March 2015 and is already suffering electrical problems. Dealer will take car back and return purchase price.
10-05-2015:
Report of DL382 7-speed wet clutch S-Tronic transmission of Q5 2.0 litre model with 48k miles starting to jerk from start and when slowing to a standstill despite the obligatory and expensive change of transmission fluid. Sympton of clutches starting to fail. The Q5 had been used to tow a single axle caravan. Happily the problem was later cured by a software download.
15-07-2015:
AdBlue problems reported with 2011 Audi Q5 S-Line TDI: Adblue light came up on the dash: "Adblue system fault 650 miles no restart." Car taken to Audi Dealer early July. Adblue tank drained and re-filled and car taken it for a regeneration drive to no avail. All they are doing is forwarding information from the car to Audi technical but still no conclusion as to what the problem maybe. Dealer unable to fix problem at time of writing.
07-08-2015:
50,000 mile Audi Q5 3.0 S-Line DL382 7-speed S-Tronic started lurching against the brakes at traffic lights. Local Audi dealer applied software update, after which, as well as lurching, the engine started stalling. Dealer changed the transmission fluid. Lurching stopped, but engine continued to stall. Dealer diagnosis was that the Mechatronics needed to "learn" the new software. Continued to stall. Dealer then said it needed a new transmission at a cost of £11,500, reduced to £5,750 after a contribution from Audi. Advised reader to seek a 2nd and even a 3rd opinion because the lurching against the brakes and the stalling could be caused by a failing DMF and/or clutch pack, as these clutch packs are known to have a life that can be as short as 60,000 miles.
20-09-2016:
6th report (after a 13 month gap) of failure of the DL382 7-speed longitudinal S-Tronic transmission in a Q5, this one a 26k mile 2.0 S-Line, always serviced on time by Audi Victoria. Struggled to reverse in late 2015. Owner charged £2000 by Audi Victoria to replace the 'Mechatronic' unit. The day the car was returned, it was apparent that this had not rectified the issue. Owner then quoted a further £8800 by Audi Victoria to replace the gearbox. When he refused, Audi Victoria agreed to replace the gearbox with a 50% reduction, for £4752.
11-11-2016:
Report of 2016 Audi Q5 DL382 s-tronic "surging forward over over a couple of boulders through the trees flipping once and rolling down an embankment" after driver moved right foot from accelerator to brake.
13-12-2016:
Report of 60k mile 2010 Audi Q5 2.0TDI manual suffering EGR valve failure after the VAG Nox emissions "fix". Quoted £950 to replace. All at once, engine managemt, anti-skid and park brake warning lights came on, together with a loss of power. Difficult to re-start too. Manual said to drive slowly to main dealer. Owner used recovery instead to his Wolverhampton dealer. They phoned with the EGR diagnosis.
21-12-2016:
Report of failure of 2009 Audi DL382 Q5 s-tronic transmission Mechatronics at 24k miles, flooowed by engine failure and complete failure of transmission at 27,772 miles.
27-02-2017:
Report of Audi Q5 2.0TDI going in to dealers for EA189 NOx emissions fix and coming out down on power.
18-04-2017:
Reader bought a 100k mile 2009 Audi Q5 2.0TDI with full Audi service history from an independent dealer in Coventry for £11,750. Then spent £800 on a service, timing belt, waterpump, etc. Then a further £1,400 in an attmpted repair of the s-tronic Mechatronics. This failed and the Audi dealer that carried out the work said it needed a new transmission at a cost of £10,000. The Mechatronics had failed because the oil and filter of the transmission had not been changed according to the service schedule.
16-05-2017:
Report of engine management light coming on and EGR failing soon after NOx emissions fix on 73k mile Audi Q5 2.0TDI. Audi dealer replaced the EGR FoC and also replaced the manifold.
20-10-2017:
Report of failure of DL382 S tronic Mechatronics of 2010 Audi Q5 3.0V6TDI at 84,000 miles. Owner qoted £2,655 to fix after 30% goodwill from supplying dealer. Further problem is an engine oil leak, which the dealer estimated will cost £6,000 to fix.
27-10-2017:
Report of AdBlue warning light coming on in otherwise 100% reliable 2013 Audi Q5 S-Line 2.0TDI 177 at 72,300 miles. Message says there will be no re-start after 600 miles. AdBlue was refilled at the car's service in April 2017. Quattro Tech based in St Ives (Cambs), quickly diagnosed the fault and got the replacement genuine AUDI part which cost £527 inc VAT. The car had to be "run in" after the install so that it could go through it's checks before resetting itself. It did this within the 200 miles available at 120 miles. How would it have time to reset itself if I had only 50 mile to play with?
21-01-2018:
Report of juddering from 60mph upwards from 2014 Audi Q5 EA189 2.0TDI s-tronic SE bought used at 17,500 miles in November 2017. After 4 visits to the Audi dealer's workshop under the warranty scheme, the problem persists. The fault is definitely not in the bearings or wheel balancing as the dealer have replaced the wheels and tyres. Heynow think it may be a fault in the gearbox, drive shaft or differential. Best to give notice of rejection due to a fault that pre-existed purchase.
23-01-2018:
Audi has ordered by German Federal Motor Transport Agency (KBA) to recall 127,000 cars following the alleged discovery of emissions cheat devices. Affects Audi A4, A5, A6, A7, Q5, SQ5 and Q7 cars fitted with V6TDI diesel engines. According to German newspaper Bild am Sontag (BaS), KBA ordered these vehicles be recalled after detecting “unacceptable shut-off decides” on several new V6 diesel engines which meet current EU6 emissions standards.
12-02-2018:
Report of problems with the steering of 2010/60 Audi Q5 3.0TDI at 50k miles with full Audi Sertvice History: Below 5C, there is a problem with the steering: it is soggy and then jerky, and very dangerous when pulling out of corners (it over-steers / then understeers). Owner tooit to an Audi dealer, requested that they do an inspection and asked for some goodwill given this is a safety issue. The response was "Out of Warranty". Owner then quotes up to £3.5k plus an inspection fee of £315 for a potential new rack and full steering setup (including a new pump, at nearly £500 for that alone). They will confirm this over the next couple of days (could be as low as '£1000' if it's just the pump that has gone).
17-05-2018:
Report of failure of waterpump and thermostat of October 2013 Audi Q5 2.0TFSI (EA888) in March 2018 at 40,000 miles. These were replaced by the Audi dealer at a cost of £778 and car is now fine, but since then owner has learned that Audi has issued a service action recall on all 2013 to 2017 EA888 20TFSI engined cars, including the Q5, due to possible water pump failure.
15-11-2018:
Report of engine block light coming on in 2014 Audi Q5 at 35,000 miles. Fault identified as Z104 fault AdBlue liner for heater at a cost of £385.
12-12-2018:
Report of turbo and thermostat failure on 2013 Audi Q5 S line 2.0TFSI. Two warning lights came on: the emissions light and the engine management system light (EML). Owner took it into Audi who said it needed a new turbo and new thermostat at a total cost of £2,900. Likely reason: switching off the engine when the turbo was too hor leading to carbonisation of the engine oil in the turbo bearing ol feed and oil return pipes.
20-01-2019:
Complaint of 2016 Audi SQ5 being ruined by a recent recall for a software ‘upgrade’ and replacement Lamda sensor. The dealer was vague about the nature of the software upgrade but as the vehicle is on a PCP owner felt had no choice but to agree to their implementing it. Since the remapping the automatic box seems to be holding onto gears longer before changing up resulting in engine noise becoming more noticeable. Owner always drove the car in Efficiency mode since the massive 700nm of available torque means that only in extreme situations is more instant acceleration required. "The former peaceful but rapid progress has been replaced by an irritating buzzy drone other than when cruising at motorway speeds, being more like driving in Dynamic mode before the ‘upgrade’. Finally to add insult to injury fuel consumption has deteriorated by between 10 and 15% in spite of having tried using premium grade diesel."
15-03-2019:
Report that two free emissions software ugrades are being carried out as part of a service on Audi Q5 3.0TDIs. They releate to CO2 emissions and AdBlue use.
03-05-2019:
Report of both Front Outer Drive shaft joint constant velocity boots found split or split or insecure in 2013 Audi Q5 TDI S-Line quattro at 3rd MoT at 65,000 miles. New outer CVs recommended plus new boots, quoted at £1,100.59 inc VAT.
19-05-2019:
Report of failure of DL501 7-speed longitudinal S-Tronic transmission in 2012 Audi Q5 at 80,000 miles. Owner bought car approved used from Audi dealer and extended the warranty, keeping it Audi dealer serviced. Owner "left the seceduled servicing to the dealer" but was not reminded of the need for a 2nd transmission fluid and filter change at 72k miles. The S-Tronic has now started playing up (sluggish in reverse) and Audi dealer told owner he needed a new gearbox that would be rerplaced under the warranty. Audi subsequently told owner he had to pay £10k for the replacement transmission because the oil and filter change was not carried out at 72k miles. Owner feels that the dealer voided his warranty by not carrying out the 72k mile transmission fluid and filter change.
26-05-2019:
Report of timing chain failure of 2.0TSI engine of 2009 Audi Q5 at 105,000 miles. Engine hadd previously been rebuilt by Audi at 60k miles at which time owner asked about replacing the timing chain and was told it was not necessary. Owner then paid £1,568 to have the timing chain replaced only to be told that valves had hit pistons and the engine was wrecked.
02-07-2019:
Report of failure of Panoramic Sunroof frame on 2016 Audi SQ5 just 4 months out of 3 year warranty. Replacement cout at least £1,000. Audi Told owner it is the local Audi dealers discretion.
17-03-2020:
Report of driveshaft failure on 2014 Audi Q5 TDI Quattro. It had covered 75,000 miles and serviced regularly by Audi dealers. At a recent service the garage said that a new drive shaft is required after the owner asked them to investigate a noise from the rear, which increased with the speed of the vehicle.
October 2008
Audi Q5 launched
The Audi Q5 slots in below the Audi Q7 in UK range in late 2008. Quattro permanent all-wheel drive and agile running gear incorporating the innovative seven-speed S tronic dual-clutch transmission and Audi drive select control system. LED daytime running lights.
4,630mm (15’ 2") long x 1,880mm (6’ 2") wide excluding mirrors x 1,650mm (5’ 5") high.
Wheel and Tyre sizes are:
17-inch with 235/65 R17s
18-inch with 235/60 R18s
19-inch with 235/55 R19s
20-inch with 255/45 R20s
Audi offers three different options for the external trim of the Q5 – black (standard), contrasting colour or a full body-coloured paint finish. Two body packages are available as well. The S line exterior package imparts a more sporty look to the performance SUV, while the alternative off-road style package with underbody protection in the front and back and 19-inch wheels gives the SUV a more robust character.
2,810mm wheelbase comfortably accommodates five persons in ergonomically designed seats that can be flexibly arranged. The backrests for the rear seats are angle-adjustable and especially easy to fold down by activating the remote release lever in the luggage compartment. This compartment, offering access to a second storage area under the floor, then expands from 540 to 1,560 litres in volume. Optional extras include a rail mounting kit for luggage, a net partition and a luggage compartment liner.
EA888 chain cam 2.0 TFSI engine has been entirely redesigned. The four-cylinder engine unites three high-tech features – turbocharging, petrol direct-injection technology and the innovative Audi valvelift system for variable control of valve lift. The high torque of 350 Nm is available at 1,500 rpm and remains constant up to 4,200 rpm, with performance peaking at 211PS. The Audi Q5 2.0 TFSI sprints from 0 to 62mph in 7.2 seconds, can reach a top speed of 138mph and averages 33.2mpg.
Drawing on four cylinders and two litres of displacement as well, the 2.0 TDI has a new common-rail fuel injection system; like the petrol engine, it has two balancing shafts. With 350 Nm (between 1,750 and 2,500 rpm), this diesel engine delivers its typically strong response from an impressive 170PS. Combined economy is 42.1mpg. The two-litre TDI goes from 0 to 100 km/h (62.14 mph) in 9.5 seconds, peaking at a top speed of 204 km/h (126.76 mph).
The most powerful engine is the 3.0 TDI. This V6 diesel engine delivers 240PS and 500 Nm of torque, which is available between 1,500 and 3,000 rpm. With outstanding response and refinement, it takes the Audi Q5 from 0 to 62mph in 6.5 seconds, accelerates to a top speed of 139mph and covers 36.6mpg on the combined cycle.
The 2.0 TDI transfers its power via a six-speed manual transmission, while both the 3.0 TDI and 2.0 TFSI have the S tronic, new twin-clutch transmission with seven speeds. Drivers can let the seven-speed S tronic shift automatically or select gears manually, when desired with rocker switches on the steering wheel.
As in the new Audi A4 and A5, the position of the component units in the drivetrain has been altered in the Audi Q5 – the differential is located in front of the clutch, directly behind the engine. This solution, which made it possible to move the front axle much further forward, creates a long wheelbase and optimum distribution of axle load. It is precisely these features from which the Audi Q5 derives its unique strengths – good directional stability, high comfort and impressive dynamics.
Standard quattro permanent all-wheel drive. In normal running conditions, the transfer case distributes the power to the front and rear axle in a 40:60 ratio for a rear-focused style that enhances driving pleasure. When needed, the quattro driveline can deliver up to 65 percent of the power to the front axle and a maximum of 85 percent to the rear axle. Lightweight lightweight alloy wheels range in size from 17 to 20 inches in diameter.
The Audi Q5’s climbing capability is 31 degrees of incline. The overhang angle is 25 degrees thanks to the short front overhang. The ramp breakover angle, determined by the wheelbase, is 17.5 degrees. Ground clearance is 20 centimetres, with a fording depth of up to 50 centimetres.
April 2012
The Audi Q5 is about to climb to a new peak on the efficiency scale as new generation versions of the popular mid-size SUV are readied for their October debut on UK roads. Combining subtle styling revisions and equipment enhancements with power increases and economy gains of up to 15 per cent, the remodelled range will be available to order from late May priced from circa £33,400 OTR.
The updated Q5 will arrive in the UK with four engine options: two TDI and two TFSI. All of these engines combine direct fuel injection with forced induction, and a start-stop system is standard in all versions. Although most of the engines have enhanced performance, their fuel economy has been improved by up to 15 per cent.
The 2.0 TDI with 177PS and 380 Nm of torque (with S tronic and quattro drive) is the entry point to the diesel range, and delivers 47.1mpg on the combined cycle. The 3.0 TDI delivers 245PS and 580 Nm of torque. This acclaimed V6 diesel has been completely redesigned and now combines the potential for up to 44.1mpg according to the combined cycle test (previously 37.6mpg) with a torque increase of 80Nm over its predecessor for even more forceful acceleration.
Equipped as standard with the seven-speed S tronic twin-clutch transmission, it powers the Q5 from zero to 62mph in 6.5 seconds on the way to a top speed of 140mph.
The petrol engine line-up also features state-of-the-art technology. Taking its lead from the advanced new 1.8-litre TFSI unit which already powers the latest A4 and A5 ranges, and employing the same innovations, the new 2.0-litre, four-cylinder engine is a particular highlight. The control system for its valves and their stroke, its innovative thermal management, its fuel injection system, its turbocharger and the integration of the exhaust manifold in its cylinder head are all new developments.
The new 2.0 TFSI offers 225PS and 350 Nm. It can cover up to 37.2mpg according to the combined cycle test. These improved engines carry the code CNCD.
The supercharged 3.0-litre TFSI engine is also new to the Q5, and replaces the naturally aspirated 3.2-litre FSI. This powerful and efficient engine delivers 272PS and 400 Nm of torque, enough for a 5.9-second sprint from rest to 62mph, a top speed of 145mph and combined fuel economy of 33.2mpg.
The four-cylinder engines are linked to a manual six-speed transmission as standard. The seven-speed S tronic twin-clutch transmission is standard for the 3.0 TDI quattro and optional for the 2.0 TDI quattro, while the eight-speed tiptronic automatic is standard for the 3.0 TFSI quattro and optional for the 2.0 TFSI quattro.
The transmissions are integrated in the innovative thermal management system of the four-cylinder versions, a system that significantly shortens the warm-up phase after a cold start. All transmissions have wide gear spreads – the long gear ratios in the upper gears reduce fuel consumption, while the short gear ratios of the lower gears optimise in-gear response.
The quattro permanent all-wheel drive system is standard for all launch versions in the UK. Normally, its centre differential distributes engine power to the axles at a ratio of 40:60 in favour of the rear, but it can rapidly redistribute the power at high speed when necessary. The torque vectoring system further enhances the feeling of reassurance and control it imparts with finely tuned brake interventions.
The chassis of the Audi Q5 – with its five-link front and trapezoidal-link rear set-up – adds new refinement and comfort thanks to changes to the spring, shock absorber and anti-roll bar settings. The new electromechanical power steering system gives the driver a better feel for the road with direct gearing. The system – which adjusts its power assist to vehicle speed – does not consume any energy when the steering is in the straight-ahead position, helping to further reduce fuel consumption.
The Q5 driving experience is further enhanced when the optional Audi drive select system is specified. Audi drive select lets the driver vary the operating characteristics of the throttle pedal, the shift points of the automatic transmission, the degree of power steering assistance and the operation of the automatic air conditioning system via four modes, including an efficiency mode. When an Audi navigation system is fitted, a fifth ‘individual’ mode is added that is largely user-programmable.
In addition, three optional components can also be controlled by the Audi drive select system if they are fitted. These include adaptive cruise control, damper control and dynamic steering, in which the steering gear ratio is modified as a function of vehicle speed via a harmonic drive system. During higher speed cornering, it compensates for understeer and oversteer by intervening with slight steering pulses.
The Audi Q5 also performs very well on rugged terrain. Its maximum climbing angle is 31 degrees. The vehicle’s approach and departure angles are each 25 degrees, while its ramp angle is 17 degrees. The vehicle’s ground clearance measures 20 cm.
The much admired styling of the Q5, with its coupe-like roof line and wrap-around tailgate, has been subtly refreshed in this latest generation model. The design of the headlights has been modified, and the xenon units that are standard in S line versions and optional for all others are now framed by new-look LED daytime running lights that form a continuous band surrounding more of the lens. Adaptive lights with dynamic cornering lights and static turning lights are available as an option.
The interior of the Audi Q5 has also been subject to understated refinement. More of the controls are now trimmed in chrome, and modifications have been made to the steering column control stalks, the ignition key and the instruments. The narrow panels of the centre console are now finished in high-gloss black, and the steering wheels now feature the latest Q-specific design.
MMI navigation plus, now has fewer buttons, and its volume dial has an additional skip function. Other refinements have been made to the controls for the seat heating, the new highly efficient air conditioning system, the Audi drive select system and the multifunction steering wheel.
Three specification levels are available in the UK – SE, S line and S line plus. All include alloy wheels varying in size from 18 inches to 20 inches, leather upholstery, electronic climate control, the Driver’s Information System with efficiency function and the new rest recommendation feature, the Multi Media Interface linked to a 6.5-inch colour monitor, rear acoustic parking, light and rain sensors, a hill descent assist function and split/folding rear seats.
At the top end, the S line Plus specification combines classic S line exterior and interior styling hallmarks with features such as Audi Music Interface iPod connection, satellite navigation, the Audi Parking System Plus with front and rear sensors and visual distance indicators and powered tailgate operation.
June 2012
SQ5 added
With 3.0-litre bi-turbo TDI engine delivering 313PS and 650Nm between 1,450 and 2,800rpm, 0-62mph in 5.1 seconds, governed 155mph top speed, combined MPG 39.2. Open for UK order in October 2012 priced at circa £45,000, first deliveries in spring 2013
The electromechanical power steering in the Audi SQ5 TDI is sensitive and highly efficient. Sport suspension lowers its body by 30 millimetres. The standard 20-inch wheels, which at the front frame black brake calipers with ‘S' badging, feature a five parallel-spoke design and are fitted with 255/45 tyres. Optional wheels measuring 21 inches in diameter are also available. The optional Audi drive select system can be expanded upon request to include the dynamic steering system with its steplessly variable steering ratio.
This model became the basis for the Porsche Macan.
August 2016
One millioneth Audi Q5 built at Audi’s main plant in Ingolstadt. The jubilee car, an SQ5 in Sepang Blue, is for a family in Germany.