well warranty have agreed to repair car but its now been 5 weeks since it went bang and 3 weeks at agarage to replace engine. they still cant give me a def time when its going to be finished. i have spent to this day £850.00 of my own money and have now requested a cheque from warranty.

where do i stand in seeking further compensation etc and heres the twist in the story...

i heard from warranty that there had been a fire within a part but the part which is a regenration ( cat filter box on the exhaust system)for emissions does set on fire inside the part and then they said they were waiting for a new one from saab. that was the 15.7.2010

i have done some research and i believe the car had set fire underneath as where this filter is under the car if oil or any combustble things grass near would catch alight as the filter box ( like a catalytic converter filter) burns the soot and carbon inside. now i have my reasons to think the car has been damaged to fire underneathd as they also said they had to order a exhaust heatshield. now why would one need to replace the heatshield if there was no fire?

rung them today and they now said they not putting new one in but a second hand part which they should get this saturday and hopefully the car ready by next tues/weds.

how do i go about getting info from garage without them been so tight lipped. when i last spoke to them a couple of weeks ago they rung the warranty and they said nothing to me. do i mention solicitors to garage and state they need to tell me exactly whats happening??

im ready to go to the garage itself and demand i see my car and im really now at the stage for solicitors to get involved as since day one when they started repair the garage nor warranty have rung me to keep me informed on whats happening or of any problems etc. the have been total a**eholes and im fed up.

please advise

thanks

michael

You need to seek an urgent update from all parties. Tell them if you fail to get a satisfactory response you will issue proceedings which will include a loss of use claim at £10 a day.